Regional Facilities Assistant - Crawley, United Kingdom - Lifestory Group

Lifestory Group

Verified Company

Crawley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Regionally based role with frequent travel across East & West Sussex and Surrey
-
Hours:Full time role working 35 hours per week, Monday to Friday
-
Salary:
£28,500 per annum + mileage expenses, annual bonus scheme & enhanced benefits package

We are Lifestory, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's.

Our developments are beautifully designed offering stunning community living.

If you have relevant property and/or facilities experience and are ready for a fresh challenge within a rewarding, varied role then read on...

About the role

Our Regional Property & Facilities Assistants (internally called Roving Lifehosts) provide onsite support across a portfolio of stunning later living developments.

You'll provide cover for our site based Lifehosts and ensuring a consistent approach to Health & Safety, Compliance and Customer Engagement in their absence.

Our Lifehosts are the key interface between our home owners and renters and Lifestory Group, focusing on providing great customer service whilst ensuring the Health & Safety requirements of each development are met.

This is a varied, rewarding role and your typical responsibilities will include:

Developing a technical knowledge of our systems and processes and carry out scheduled tests and checks ensuring our buildings, communal areas, gardens and grounds are maintained to the highest standards
Regular checks include fire alarm testing, water flushing and emergency light testing
Facilitation of external contractors and visitors to site
Support residents during their move in and settlingin process and build great relationships with our residents and their families
General customer service and being the point of contact for our owners and tenants whilst working onsite
Whilst on site you'll support and facilitate a range of regular social events in consultation with residents

About you

You'll have property / facilities related experience and will be able to confidently work independently covering a portfolio of developments, a full driving licence and own vehicle is essential as this role includes frequent travel across the region.

Key skills we are looking for include:

Experience of facilities / property management and a knowledge of Health & safety
Professional and highly organised
Proactive approach and cando attitude
Inperson customer service experience
Excellent communication skills
Ability to use initiative and work independently
Strong IT skills knowledge of Google Workspace is advantage

Location wise we are happy to consider applicants who live within East & West Sussex or Surrey, and who are able to commute across the region.

Our benefits & rewards

This is a permanent, full time role offering a basic salary of £28,500 per annum plus annual bonus scheme and mileage expenses.

Employees also enjoy a wealth of benefits, including:

Enhanced annual leave + holiday buying scheme
Health cash plan
Virtual GP
Contributory pension scheme with additional employer contribution,
Life Assurance
Discounts portal, GymFlex, Cycle2Work scheme
Refer a friend scheme and access to internal opportunities

You will be 'home based' for the purposes of mileage expenses however the expectation is that you'll spend your working days based onsite either at a development or one of our regional offices.

As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership._

In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply_
.

_

Job Types:
Full-time, Permanent

Salary:
£28,500.00 per year

Benefits: