Customer Service Call Handler - Newton-le-Willows, United Kingdom - Uniting People

Uniting People
Uniting People
Verified Company
Newton-le-Willows, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Based within our clients vibrant Customer Service Centre the Customer Service Advisors are the first point of contact for all customers.


Working within a close fun team where each member of staff is rewarded with on-going training and fantastic career progression opportunities.

You will become a product and brand expert.


Role:


  • Answering customer service calls in line with company processes and procedures
  • Providing customers with advice on their account
  • Complaint handling
  • Accurately imputing information onto computer systems
  • Attending all necessary company training

What we want from you:


  • To be customer focused with a proactive, cando attitude
  • We look for ambition and willingness to learn rather than extensive experience as we like our employees to progress within our business.
  • This is a telephonebased role so an excellent telephone manner
  • Attention to detail and excellent spoken and written English is essential
  • IT literacy

Hours:
Office Hours


Start Date:
February/ March 2024


Job Types:
Full-time, Permanent


Pay:
From £22,700.00 per year


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme

Work Location:
In person
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