Data Quality Administrator - Filey, United Kingdom - Filey Surgery

Filey Surgery

Verified Company

Filey, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Filey Surgery is an innovative & friendly practice, caring for approx. 9000 patients. We aim to provide high quality healthcare to the people of Filey and its surrounding district. All of our staff are dedicated to offering a professional service at all times.

This post is for 37.5 hours per week and the working pattern will be Monday-Friday 09:00-17:00.

Purpose of the role:

We are looking for an enthusiastic and reliable person to work within our Data Administration Department.

The role includes administration of correspondence relating to patients and the safe and efficient processing of data, the management of call and recall processes and other administrative tasks relating to patient care.

The applicant will be able to work under their own initiative and be able to contribute to the overall work of the practice team.

Previous experience desirable, but not essential, as training will be given. Additional hours may be required for cover for holidays & sickness.

Major Duties & Responsibilities of the role:

Data quality

Maintain effective security of data at all times
Carry out system searches as requested
Support the team in the effective use of searches, audits and recalls
Support the team in the use of the clinical system
Provide guidance in trouble shooting when requested
Configure searches and interpret data for audit purposes and assist with the continuous improvement of processes for data quality
Collate the required data for reporting purposes
Assist with the administrative elements of QOF, liaising with GPs, Nursing staff and administrators
Input and extract data as required to support practice reports
Managing the clinical system, ensuring IT security and IG compliance at all times
Reviewing and updating clinical templates ensuring they relate to current practice
Initiate data quality improvement projects.

Call and Recall system

Manage an effective call and recall system.
Process recall text messages and letters as assigned to the role
Ensure data quality of recall system by checking patients' records for recalls relevant to their conditions, and ensuring new diagnoses have a recall added for the management of the condition.

Other administrative duties

Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
Maintain a clean, tidy, effective working area at all times
Input data into the patients healthcare records as necessary
Support all clinical staff with general administrative tasks as requested

Assistance/backfill may be required to support the Patient Services Team

This may include:

Incoming correspondence
Scanning of patient related documentation and attaching scanned documents to patients healthcare records.
Identifying relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed actions
Onward allocation of these letters to appropriate clinician/other admin members for action.
Assisting with onward management and administration of actions added by clinicians and other staff members.
Allocation of electronic letters to appropriate clinician, (bearing in mind absences from the practice due to working days, holidays and sickness), via SystmOne workflow. Managing this correspondence with coding and completion where appropriate.
Assisting with onward management and administration of actions added by clinicians and other staff members.
Input data into the patients healthcare records as necessary

Electronic results

Allocation of electronic results received to appropriate clinician (bearing in mind absences from the practice due to working days, holidays and sickness), via SystmOne workflow.
Assisting with the onward management and administration of actions added by clinicians and other staff members.

Person Specification

Essential Qualifications
Educated to GCSE level or equivalent

Desirable Qualifications
GCSE Mathematics & English (C or above)

Essential Experience