Project Administrator - Bradford, United Kingdom - Trust Primary Care

Trust Primary Care

Verified Company

Bradford, United Kingdom

3 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB DESCRIPTION

JOB TITLE:
Project Administrator

REPORTS TO:
Trust Primary Care Ltd Services Lead

ACCOUNTABLE TO:
Chief Operating Officer

HOURS:
37.5 hours per week - Permanent

SALARY:
£21,000 to £24,000 per annum pro rata (dependent upon previous experience)

(Note:
TPC is not an Agenda for Change employer, but does offer the NHS Pension)

Job Summary:

As part of our growing Operational Team, the role will deliver the key objectives of TPC supporting and strengthening General Practice, providing at scale Primary Care services and being a voice of Primary Care in multi-agency working.

Main Duties and Responsibilities:

Project Support

The role supports the ongoing development and implementation of operating procedures and ensures that daytoday and oneoff ad hoc tasks are delivered to support the smooth running of the services.
Provide project support for existing and future projects of TPC particularly:
Supporting the Lung Health Check Project
Supporting the Dermatology and Minor Surgery GP service based within the Operational Support Team
Supporting the Enhanced Access Team
Undertake data analysis and assist with a range of service evaluation monitoring.
Engage with relevant clinicians for the services and stakeholder practices of the organisation and projects.
Assist Managers with collation and production of project documentation including project reports and presentations.
Develop and maintain databases and systems for monitoring and evaluation purposes.
Engage with internal stakeholders to present findings, recommendations and to deliver the actions agreed.
Propose changes to projects and services. Initiate work, informing policy and making recommendations for more effective delivery.
Support training of local staff as appropriate to improve service outcomes.
Visiting project sites as required ensuring they are running correctly in line with TPC policies and requirements. This will include auditing/updating manuals.
To provide support in the operations and contract management meetings.
Maintain a database of information relating to any incidents/issues with the services and support with the escalation of service user comments and complaints to the relevant individual within the provider organisations, following the processes.
Attendance at Committee meetings as relevant for governance purposes.
Develop and maintain effective team working and relationships with colleagues and other teams.
Undertake any other relevant activities which fall under the general scope of this role as directed.

Administration Tasks

Support the administrative tasks of services that include appointment and referral management for patients
Provide administrative support to Board and associated Committee meetings including agenda setting, room booking, calling for papers and minute taking and informing people of their followup action points. This will also be expected for other project meetings.
Support the Services Lead to maintain the complaints and significant events dashboard within the organisation.
Support the admin team in the day to day running of TPC ensuring compliance with relevant procedures and policies.
Responsible for developing and maintaining systems for storage and retrieval of information ensuring information is accessible to other members of the team.
To complete administration incidents/issues relating to business interruption for signoff by the Services Lead on a weekly basis.
To manage and update all filing systems, ensuring all project policy files are kept up to date.
To create and develop new files and systems where appropriate.
Request and obtain updates from providers and escalate as appropriate.
To provide support to the Services Lead in responding to formalised complaints or requests.
To support the Services Lead in the preparation of papers and reports for the Management Board.
Deputise as required for Services Lead.
Ensure key regulatory policies and procedures are maintained ensuring CQC compliance.
Coordination of various monthly meetings (logistics, preparing and sending papers, taking minutes and action points, following up actions)
Contribution to and submission of appropriate returns and reports as delegated by management to the relevant bodies.

Health & safety:

The post-holder will observe the full range of promotion and management of their own and others' health, safety and security as defined in Trust Primary Care Ltd's health & safety policy, health & safety manual, and infection control policy and published procedures.

This will include (but will not be limited to):

Ensure they adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management.
Maintain an uptodate knowledge of health and safety and infection control statutory