Import Operations Clerk - Manchester, United Kingdom - Kerry Logistics (UK) Limited
2 weeks ago
Description
PRINCIPAL PURPOSE(S) OF THE ROLE:
Reporting to the Department Manager, the Carrier Costing team holds responsibility for the day-to-day supplier cost Entry and on-going maintenance for associated reference material.
MAIN DUTIES AND RESPONSIBILITIES OF THIS ROLE:
Financial/Commercial
- Working with the Department Manager to ensure accurate & ontime costs, on time payments to Suppliers
- Query Resolution to resolve any queries from both KLN origin station & suppliers in a timely & efficient manner
- Query Resolution to resolve any queries from internal departments (including Transport, AP, AR, HR) in a timely & efficient manner
- Monitoring operational performance of Origin Stations on an ongoing basis & taking corrective actions to improve performance where possible
- Investigate & escalate any abnormal GP to Branch Manager & taking corrective actions to improve profitability where viable.
Operational
- Use of Internal Freight Management Systems, Microsoft Packages (Word/Excel/Outlook) & Telephone
- _b. Validation of FMS data_
- _c. Outstanding Credit/debits to be pro-actively chased against agreed milestone with origin offices._
- _d. Validation of Vessel Master file & supporting documentation_
- _e. Monitor all shipments to ensure current status of each shipment is accurate against Key Milestones_
- Shipment Tracking, via online Website based on agreed Miles stone
- Internal and External communication with Origin offices/Supplier/Customers & internal departments
- Completion of Freight & associated Cost within agreed time scale
- Review of Exceptions to ensure common data issues/errors are identified & resolved
- Cover for other team members during busy/holiday periods
- Supporting the Branch Managers to introduce measures to improve operational efficiency
- Prioritising of Workload in accordance with deadlines & SOP
- Compliance of Month End Process
- Monitor & maintain filing system
Customer Service
- Query Resolution to resolve any operational queries from suppliers in a timely & efficient manner
- Ensure Accurate Costing in a timely manor
- Reviewing SOP's on an ongoing basis to ensure compliance.
- Reviewing internal operational procedures on an ongoing basis to ensure compliance.
General
- Time Management
- Adhering to all policies outlined in the Employee Handbook
- Adhering to all HR and Health and Safety policies
- Experience in freight forwarding, logistics, imports, or exports would be beneficial.
- A minimum of 12 months experience in an administration environment.
- Excellent communication and interpersonal skills.
- GCSE's including English and Maths
- Data analysis and problem solving skills.
- Accuracy and attention to detail essential
- Good time Management skills and ability to work to strict time deadlines
- Must be a Team Player
Job Types:
Full-time, Permanent
Salary:
£20,000.00-£30,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- Onsite parking
- Wellness programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative: 1 year (required)
- Logistics: 1 year (preferred)
Work Location:
In person
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