Administrator - Swansea, United Kingdom - High Court Enforcement Group Ltd

High Court Enforcement Group Ltd
High Court Enforcement Group Ltd
Verified Company
Swansea, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Types:
Full-time, Contract, Permanent


Location:
Swansea, City Centre location

Hours of work: 37.5 hours per week, Monday - Friday between 9.00am and 5.30pm with one hour for lunch.


Salary:
£21,255.00 per year
to start, plus Workplace pension


Benefits:


  • 28 days annual leave including bank holidays, increased by 1 extra day every two years (capped after 10 years' service)
  • Inhouse employee training programme
  • Employee assistance programme (EAP)
  • Complimentary Refreshments
  • Company Pension

The position involves:

  • Working within a team environment
  • Receiving calls from people who wish to pay their debt or set up a payment arrangement
  • Signposting vulnerable debtors to debt advice agencies
  • Keeping case files up to date
  • Supporting and liaising with our Enforcement Agents, clients, and customers wherever necessary


Our company is well known and respected within the industry and there are job opportunities to further your career should you wish to do so.


What is required of you

  • Good communication skills and telephone manner
  • Data entry and accurate typing skills.
  • Use of Microsoft Teams and Microsoft Office


Full training will be provided; however, it would be advantageous to have previous experience in the Enforcement or Legal Sector.


What you will be responsible for

  • Inputting data
  • Answering incoming telephone calls
  • Providing debtors with payment solutions
  • Letter writing
  • Reporting to Clients, majority being Solicitor firms
  • Recognising vulnerable callers and signposting them for additional assistance
  • General administration and case management
  • Dealing with a variety of cases
  • Accurately recording data, in line with GDPR

To Apply

Job Types:
Full-time, Permanent


Salary:
£21,255.00 per year


Benefits:


  • Company pension
  • Health & wellbeing programme

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Swansea: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Administrative experience: 1 year (preferred)

Work Location:
In person
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