Receptionist and Administrative Assistant - London, United Kingdom - NWL Solicitors
1 week ago
Description
Company description
Solicitors firm
Job description
We are looking for an experienced full-time Receptionist / Admin support to join our busy law firm in West Hampstead.
You will be expected to provide efficient and effective front of house support and excellent customer service to both external and internal clients.
As this is a customer focus role, it is essential that you have an exceptional telephone manner, very good communication skills and the initiative to deal with problems as they arise.
You will be the first point of contact for clients and so you must have the confidence and dynamism to deal with them.
Duties will include (but not be limited to):
- Front line reception service ensuring confidentiality and courtesy at all times
- Answer the telephone
- Take messages & pass to the relevant people
- Deal with general enquiries
- Ensure all visitors are greeted in a warm & friendly manner
- Deal with incoming and outgoing post, deliveries and couriers / going to the post office
- Undertaking any additional adhoc administrative tasks including typing letters, reports and professional documents as and when required to support the wider team.
- Managing the reception area and meeting rooms, ensuring they are always well maintained
- Filing, faxing, photocopying
- Picking up the DX mail in the morning from the DX office (short 10 minute walk from office) and leaving the DX mail at the DX office in the afternoon.
- Processing and archiving documents and paperwork, and updating information on internal CRM systems and databases.
- Client onboarding, maintaining client databases using software packages and disbursement management
- Receptionist experience
- Administration experience
- Good communication skills (both verbal & written)
- Good IT skills including Word & Excel
- Legal experience is an advantage, but not essential.
Salary:
£20,000.00 per year
Schedule:
- Monday to Friday
Work Location:
In person
Reference ID:
SL/Receptionist
Expected start date: 12/06/2023
More jobs from NWL Solicitors
-
Receptionist and Administrative Assistant
London, United Kingdom - 1 week ago