Income Officer - Bristol, United Kingdom - Sovereign Housing
Description
We have an opportunity for anIncome officer to join our
Customer Accounts team in Bristol.
This is a full time permanent role with a mix of home and office working.
We are offering a starting salary of £30,000 - £35,000 depending on experience.
The role:
As an
Income Officer you'll be delivering a comprehensive rent and service charge collection service across your locality. This will include customer accounts from mixed tenures and you'll be responsible for managing the end to end process.
To be successful in this role you'll need:
- Experience in income management or debt recovery/collection
- Knowledge and experience of either social housing, home ownership or the private rented sector
- Excellent customer service skills
- A working knowledge of welfare benefits
- To be a selfstarter with a proactive approach and possess the ability to work without close supervision
- To have effective decisionmaking skills, a diplomatic and confidential approach and the ability to prioritise a busy workload.
What we can offer you
As a member of the Customer Accounts Team you will be part of a friendly, dedicated and supportive working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives.
Some of our benefits include:
- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group).
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods.
Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.
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