Fulfilment Assistant - West Bromwich, United Kingdom - West Bromwich Albion Football Club
Description
Department:
Retail
Location:
West Bromwich Albion FC Warehouse, B70 6RR
Main Purpose:
The role of the Fulfilment Assistant to work as part of the warehouse team to ensure the efficient running of the warehouse operation to include fulfilment of online orders and the control of stock across the whole department.
Rate of Pay:
National Minimum Wage
Working Hours:
Approximately 20-30 hours per week which may include evenings, weekends and bank holidays as required and in line with business needs.
We are happy to discuss flexible arrangements to fit around your other commitments.DUTIES AND RESPONSIBILITIES
- To ensure the warehouse operation is run efficiently with all health and safety regulations adhered to
- To ensure the warehouse fulfilment processes are efficient and streamlined meaning orders can be sent to customers in a timely fashion
- Ensure all online and mail order purchases are fulfilled on the day they are ordered by the customer if ordered prior to 9am on that day
- Report any delays or issues back to the Warehouse Manager
- Liaise with the Warehouse Manager/Supervisor to ensure the stores are appropriately stocked in a timely fashion
- Responsible for kit personalisation
- Assist the warehouse manager to carry out stocktake activities to have mínimal effect on the operations of the department
- Work with the warehouse manager, to manage the delivery of all internal orders to the relevant department in a timely fashion
- Work with the ecommerce team to ensure returns and exchanges need to be dealt with in a timely fashion
- May be required to drive the company van when necessary
- Safety clothing and footwear to be provided for tasks in the warehouse area if required
Club Standards
- To contribute positively to the Clubs vision and culture.
- To promote and adhere to the Equality, Diversity and Inclusion Policy and to work consistently to embed ED&I into everything
- To ensure the working environment is free from harassment and discrimination and any other form of unacceptable behaviour
- To fully participate in onetoones and departmental reviews and meetings
- To fully participate in annual and midterm appraisals for all reporting staff
- To understand the Club's Safeguarding policy, procedures and best practice guidelines and use this to ensure appropriate and safe working practices applicable to the role
- To carry out CPD and keep up to date with any training and updates relevant to the role
- To ensure the health & safety within the Club for self and others is adhered to at all time
- To carry out all responsibilities with due regard to the Club values and all policies and procedures, in particular Health & Safety, Equality and Diversity and Safeguarding
- To undertake all required training, including mandatory Club Equality and Diversity, Safeguarding and Health and Safety training.
The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or. the scope of the job may change as necessitated by business demands
Essential Criteria
- Excellent organisational skills with ability to manage multiple projects at warehouse environment one time and superior attention to detail
- Must be able to work in a team environment
- Excellent stakeholder management and relationship building skills
- Understanding and experience of the stock control process
- Right to work in the UK
Equality and Diversity
Safer Recruitment
West Bromwich Albion is committed to safeguarding and promoting the welfare of children, young people and adults at risk, therefore expect all staff and volunteers to share this commitment.
References, Proof of Identity and Right Work in the UK checks will be required and carried out for this post.
Job Types:
Temporary contract, Part-time
Contract length: 2 months
Part-time hours: 22 per week
Salary:
Up to £10.42 per hour
Expected hours:
per week
Benefits:
- Flexitime
- Free parking
- Onsite parking
Schedule:
- Flexitime
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- West Bromwich: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
Application deadline: 28/10/2023
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