Administrator - Solihull, United Kingdom - OnLogistics
3 weeks ago
Description
OnLogistics have an exciting opportunity to join the team as an administrator.Duties:
- Deal with all queries including quotations, POD requests, ETA requests
- Record and process all claims through to resolution
- Advise customers of adverse conditions that may affect our supply base to fulfil their obligations e.g., poor weather or driver shortages
- Manage customer relationships, ensuring that communication is good, and issues are highlighted and dealt with quickly and appropriately
- Obtain, record and process invoices from our range of suppliers, completing bulk job uploads for customers using nodirect input into our inhouse system 'Coda Commerce'
- Actively manage carrier service level reports in real time, ensuring all issues are raise and reported.
- Ensure all parcel service return goods are managed and sent to back to the customer.
- Keeping an accurate record of the data, dates and reason for return.
- Manage administration relating to warehouse activity for key clients
- Assist with other ad hoc tasks relating to the wider business
Skills and Experience:
- Strong clerical skills
- Able to coordinate projects and multitask effectively
- Able to work in a fastpaced environment with changing priorities
- Detail oriented and organised
- Effective communicator
- Be able to handle tasks autonomously
- Some previous administrative experience
- Experience in the Transport or Logistics sectors is advantageous
Salary - £21,848 p/a
Work Pattern - Mon-Fri (37.5 hours per week)
Job Types:
Full-time, Permanent
Salary:
£21,848.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Solihull: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
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