Server - London, United Kingdom - ME London STK

ME London STK

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

"The world is yours with Meliá"

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless.

It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

About ME London Hotel, WC2R 1HA

ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality.

Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene.

Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologiesThen you connect with the ME by Meliá brand

Salary package:
up to £24,000 including service charge // Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards and referral bonuses // many more**
Restaurant Server (30 hours/week)

Mission:
To provide a professional level of service to all Guests throughout the hotel in a timely & efficient manner & in accordance with operational standards & relevant legislation

Responsibilities will include, but are not limited to:

Actively demonstrate excellence in customer care and service, whilst maintaining high levels of respect and a professional image at all times within the hotel
Be fully conversant with all the items of food & beverage available, to be able to describe menu items in an informative & helpful manner.
Assist the guests in their selection of items and encourage additional sales. To answer any queries that may arise regarding the menu items.
Assist in the taking of food and beverage orders & to deliver them to the kitchen or to the bar area for preparation in a timely manner.
Anticipate & identify guest expectations, to ensure that their needs are met & where possible to exceed demand.
Prepare all cutlery, crockery, glassware and general misenplace in readiness for service. To ensure that all areas concerned with food & beverage service are kept in a presentable state before, during and after service.
To ensure a full understanding of the hotel's financial policies and procedures, including cashing up procedures. To be fully responsible for all payment transactions.

What we are looking for

Customer service skills
Fluent in English. Other languages would be a plus
Organised and able to react quickly

_Our Benefits Package Includes:
_
-
Competitive Salary
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Holidays:28 days' holiday including 8 public holidays
-
Contributory pension scheme
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Discounted dental and health cover with HSF
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Personal Development:programs designed to support your career right from the start, with unlimited access to online learning platform
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High street discounts:with Perks at Work

At Meliá we are all VIP
Great professionals who make everyday life easier and exceptional.

From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you,
VIP **People.

At Meliá Hotels International, we are committed _
_to__ _
_equal opportunities between women and men__ _in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally._
We promote our commitment to_ _
_equality and diversity__, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that_ _
_diversity and inclusion among our employees are essential for our success as a global company__._
Additionally, we support the sustainable growth of our industry through_ _
_a socially responsible team__. In this sense, our motto is "_
_Towards a sustainable future, from a responsible present__". Thanks to all our collaborators, we make it possible._