Customer Service Executive - Felixstowe, United Kingdom - TIME Appointments Ltd
Description
Our client, a leading Freight Forwarding company based in Felixstowe, is currently seeking to appoint a Customer Service Executive to join their successful team.
This is a fantastic opportunity for a Customer Service driven, and commercially aware individualwho is looking to develop their career within the shipping & logistics industry.
Key Duties & Responsibilities:
- To serve clients professionally and efficiently.
- To liaise with all key operational parties.
- To actively contribute to and support all sales/commercial activities.
- To process operational and commercial documentation in accordance with established procedures and standards.
- To understand the file accrual / provisioning process
- To undertake all tasks & functions in accordance with Company Policies, Practices and Standards.
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