Credit Administrator - Birmingham, United Kingdom - Freightliner

Freightliner

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our commitment to you, once you join our team, is to foster growth and provide developmental opportunities to ensure you reach your utmost potential.

Job Purpose
To maximise the collection of debt and ensure remedial solutions are provided to ensure debtor days are reduced in line with targets. Focus on reducing and maintaining overdue debt at acceptable levels, ensuring cash collection targets are also achieved
Liaison with internal and external customers as required
The credit controller will also manage credit risk across all customers to ensure debt writeoffs are minimised
Sales ledger integrity is also a key part of the credit controller role
Aims & Objectives
To ensure all customers pay outstanding debt in line with their terms
Cash collection is maximised
Cash allocation is regularly reviewed and uptodate
Strong stakeholder relationships particularly with commercial and customers are developed and maintained
Compliance with all relevant legislation and internal controls, ensuing SOX compliance is effective
KPI's / Performance Measures
To consistently achieve target reduction of overdue debt
To achieve target amount of cash collected based on current ledger
DSO
Minimise & achieve unallocated cash targets
Customer satisfaction
Accountabilities
Debt management and collection of customer accounts
Complete sales ledger responsibility, including cash collection and sales ledger integrity
Achievement of agreed collection targets
Provide updates & reports on performance of accounts & provide regular updates on issues & sales ledger performance
To control & monitor daily debt
Monitor cash allocation & propose correct action on unallocated cash/credits where needed
To ensure correct procedures & processes are in place as per credit policy, to chase payments from customers on a regular basis
To escalate serious issues to credit manager, head of O2C & director of shared services
Ensure that customers are your first priority & excellent customer service is delivered at all times
Manage a high level of workload & administer any adhoc projects to support the function & wider SSC
Ensure that all operational management queries are resolved within agreed timeframes
Ensure all customer queries are resolved within agreed timeframes
Other general administrative support associated with the SSC
Develop effective communication links with stakeholders
Take ownership of targets & objectives
Maintain a strong control framework, in line with agreed SOX controls & best practice
We are looking for the most committed and reliable individuals who possess the knowledge, skills and experience needed for their roles.
In return we can offer competitive pay, excellent benefits, a competitive pension scheme and a rewarding career in an awardwinning team