Community Host - Bristol, United Kingdom - Quarter

Quarter

Verified Company

Bristol, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We're looking for a confident, part time,
Community Host to help organise reception and meet and greet our members at
Square Works.

Square Works offers the only high-end and fully serviced offices and co-working space within a private members club in Bristol. As the winner of the 2022 Bristol Property Awards 'best co-working space' award, this is a business that is going from strength to strength, with this exciting position providing the opportunity to be a part of it

This is more than just a working space - it is a community where our members enjoy an exciting programme of members' events, including networking, wellbeing, and social events on a regular basis (hello prosecco Thursdays).

It is a also a dog-friendly space, where every day is bring your pooch to work day As a member of the Square Works team, you will play an active role in some of these events.

Our members thrive on the community atmosphere at Square Works as one said:
The staff are all amazing and are a real selling point. They have made it feel like a real community and nothing is ever too much trouble. They are all amazing

If this sounds like the sort of team you want to be a part of, read on

Why should you be our Community Host?:

Fantastic, newly refurbished building to work in
Great progression opportunities
Free meal and tea/coffee on duty
Weekends and Bank Holidays off (except in exceptional circumstances if there is a very rare weekend event)
Regular company social events with free food and drink and prizes awarded to individuals and teams of the quarter
Secure bike storage
Cycle to work scheme
Pension scheme
20% discount in Quarter restaurants
Friends and family discount in Quarter hotels (Square Works is part of Quarter, an independent network of hospitality businesses in Clifton)

Details of the Community Host role:

Welcoming visitors and members developing relationships that reflect the Square Works vision
Complete onboarding process (we use Nexudus) for all new members, ensuring they have everything they need to get started as soon as possible
Use the members portal to ensure that all members enquiries are handled quickly and efficiently
Maintain accurate and timely administration records of work tasks on front of house daily reports and weekly meetings, to ensure all information is handed over correctly and followed up efficiently
Assist with the set up and management of any members' events
Assisting with operational and administrative tasks
Handle any complaints effectively and in line with the Square Works guidelines
Be confident and knowledgeable about Square Works to enable you to carry out viewings

Hours of work & salary:

Part time, 20 hours per week
You will work to a fixed pattern (usually 3pm 7pm) between Monday and Friday
Package of £13,000 (based on 20 hours per week), comprising a basic salary of £12,000 plus £1000 in ontarget bonuses

Who is our Community Host?

You will excel at customer service; have a nothing is too much trouble attitude, a positive nature and an unflappable temperament.

You will be a confident communicator and be a fantastic advocate for the Square Works brand and values.

Youll be extremely organised and able to handle the administrative side of the role whilst coping with any interruptions that may occur if members have questions.

You will also show exceptional attention to detail, be trustworthy and have a great sense of humour

The next steps:

Applicants who are successfully shortlisted will be invited to a first-round telephone interview with a member of the HR team.

Success at that stage would lead to a final round in-person interview with the management team at Square Works.

LP