Employee Relations Officer - Ashford, United Kingdom - East Kent Hospitals University NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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This is an opportunity to join the Employee Relations Advice Line Team at EKHUFT.

We are advertising for a full-time, Employee Relations Officer, normal working hours are Monday to Friday, start and finish times can be agreed on appointment.

The post will be based at either the William Harvey Hospital. Some travel across Trust sites may be necessary to cover the role but this will be infrequent.


You will be part of a friendly team providing administrative support and dealing with calls made to the Employee Relations Advice Line.

The calls will deal with a range of employee relations issues including pay queries, terms and conditions, policy and procedure advice on non-complex cases addressing matters such as poor performance, sickness absence, disciplinary and grievance matters and taking notes at meetings.

This is a real opportunity for an enthusiastic person to get involved in employee relations work.

Some experience of human resources would be beneficial although this is not essential as on the job training will be provided.


To provide comprehensive administrative support to the Employee Relations Team and provide an advisory service to managers and employees to answer queries relating to employee relations and terms and conditions, escalating matters as appropriate.


We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.

Our vision is 'great healthcare from great people'.

Everything we do is guided by our values:
'People feel cared for, safe, respected and confident that we are making a difference'.

We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day.

We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

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Unless you are informed in writing that your post does not require full vaccination, it will be a condition of your employment that you are and remain fully vaccinated for COVID-19 unless you have medical exemption.

Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.


  • The provision of employee relations support and advice on a range of employee relations issues.

To include some of the following matters:
pay queries
- terms and conditions advice (e.g. annual leave, sickness, enhancements, parental leave)
- policy and procedure advice

  • Undertake employee relations administration including but not limited to the updating and maintenance of relevant HR systems and databases, administration relating to parental leave (maternity, adoption, and shared parental) generating letters / documentation, preparing notes / actions of meetings and arrangements for meetings as and when required.
  • Pay step advancements
  • Undertake and assist with audits and projects where appropriate.
  • Administer job matching process including consistency checking, arranging job matching panels and maintenance of computerised job matching system.
  • Undertake the creation and distribution of standard IT reports in relation to employee relations activity.
  • Review and assist with drafting standard HR operating procedures and policies where required.

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