Operational Administrator - Oldbury, United Kingdom - SGS

SGS

Verified Company

Oldbury, United Kingdom

6 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

SGS is the world's leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 95,000 employees, we operate a network of more than 2,400 offices and laboratories around the world.

We aim to be the most competitive and the most productive service organization in the world. Our core competencies in inspection, verification, testing and certification are being continuously improved to be best-in-class. They are at the heart of what we are.

Job Description:

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Job Title:

Operational Administrator:
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Job Type:

Permanent:
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Location:Oldbury**:

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Hours: 37.

5 hours a week:
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Salary: £22-£28k DOE

Main Purpose of Role

To provide professional and efficient administrative and systems support to the UKCA Medical Devices Body Team and support/monitor all SGS affiliate offices managing medical devices clients
Ensure the highest level of service to our customer through efficient serviced delivered

Key Accountabilities

Provide technical administration support to the Medical Devices Team
Manage the UKCA Medical Devices central inbox ensuring that all communications are passed to the relevant team member
Follow up regulatory communications, requests for information and MHRA alerts.
Ensure all communications to affiliates and the medical device team are effectively delivered
Maintain and update the Medical Device SharePoint site
To liaise with the I.T. development teams for new internal systems to ensure capability to meet Medical Device regulatory requirements
Support the process for managing the control of documents ensuring that documents are released as per the applicable document, format and control procedures
Assist in any project required for the AB0120 medical devices team
Write and raise internal CAPA's,(MIRs) for continual improvement opportunities arising from both internal and external audits and operational activity.

Finance

Management of financial transactions
Raise purchase orders
Analyse the number of certificates for affiliates quarterly invoices
Raise affiliate invoices every month
All outstanding debt to be investigated with the affiliate and escalate if no resolution of payment can be made

Data Analysis

Running and analysing quarterly KPI data to be sent to the affiliates
Provide overview of affiliates not meeting KPI targets in each quarter for CAPA's to be raised
Provide monthly certificate data and analysis for the MHRA and internal UKAB oversight
To monitor and action all overdue visits, CARs, concessions and suspensions

Projects

Assist in any project required for the UKCA medical devices team
Support other duties as defined by the Line Manager.
Ensure full compliance with the Company's Code of Integrity, and act in accordance with SGS UK's Equality & Diversity Policy and ensure others do so

Additional Information