Insurance Sales Consultant - Bournemouth, United Kingdom - Axa

Axa
Axa
Verified Company
Bournemouth, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description


Are you passionate about delivering outstanding customer service? Are you looking for a role where you can make a difference to our business and the lives of our customers? Do you want to be a truly valued member of a team? Then we at AXA Health would welcome you We're recruiting Insurance Sales Consultants to join us on a full-time permanent basis.

At AXA Health, we're looking for talented Insurance Sales Consultants to join our highly successful sales team in Bournemouth. As a Insurance Sales Consultant, you'll be contacting customers who have enquired online into Private Healthcare Insurance. You'll listen to our customers' needs and provide suitable cover options offering tailored solutions.

As part of this role, you'll be comfortable having sensitive conversations and taking an empathetic approach you'll translate factual and sometimes complex information in a simple way, converting these enquiries into sales through building rapport and listening.


After an initial training period of 12 weeks, you'll have the opportunity to work in the way which suits you best - whether that be full time in the Bournemouth office or a blend of office and home working with a maximum requirement of 2 days office based.

Work life balance is incredibly important at AXA Health, we aim to give everyone the means to enjoy life outside of work, as well as the time to do so.


Working Hours & Shift Pattern:

Full time, 37.5 hours per week, Monday to Friday between 9am and 6pm with an early finish of 2.30pm on Fridays, no weekends or evenings.


Career Development:


Career development is an integral part of AXA Health, so as well as offering a competitive starting salary, the opportunity for progression is realistic.

Each year, your performance will be assessed and providing you hit the required sales and customer goals, you can move through the eight salary bandings - a maximum of two levels per year.


Induction & Training:
Induction Date: 6th March 2023


When you join us, you'll be given extensive training on our products and tools to ensure you have the knowledge and skills to succeed.

Training starts with a three-week programme and after this you'll join one of our 5 sales teams where you'll receive one-to-one coaching sessions, role play and live listening.

Our sessions will help to motivate and inspire you as well as support you with your sales techniques.

At AXA Health, we flourish on a supportive working environment, on open and honest conversations and on regular coaching and development.

You will be constantly supported in your role, looking for ways to improve and progress, and to make the most of your skillset.


What you'll be doing:
Using warm leads to call customers who have enquired online about Private Healthcare Insurance and converting these into sales.
Listening to customers' needs and providing suitable cover options offering tailored solutions.
Having sensitive conversations and being empathic.
Translating factual and complex information in a simple way.
Building rapport with customers.
Working in a supportive and collaborative environment.


Qualifications:

University degree and/or experience in a telephone-based role within an FCA regulated environment.
High level of verbal and written communication & literacy skills.
Resilient with a Customer First approach.
Confidence in speaking to a variety of customers.
Receptive to regular coaching and feedback given by your managers, accountable for your own self-development.
Ambitious with a determination to succeed.
Highly adaptable to change and managing multiple priorities.
Ability to listen, assess situations quickly and to conduct yourself in a highly professional manner.


As a precondition of employment for this role, you must be eligible and authorized to work in the United Kingdom.

What we offer

One of the best things about joining AXA is our rewards package.

At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that.


You can expect to receive:
Competitive annual salary of up to £31,465 dependent on experience
Opportunity to increase your basic salary annually on our salary banding scheme, up to £54k
On target annual performance bonus of 12.5%, with the opportunity to achieve up to 20%
25 days holiday, rising with service
Flexible working from the office or home depending on which suits you best
Comprehensive training with on-going support and a clear career progression program
Employee pension scheme, life insurance, dental cover & other discretionary employee benefits
Excellent AXA discounts


Our ambition is to become one of the most inspiring companies to work for, as such we're committed to supporting employee needs, providing meaningful career development and celebrating differences.

We understand that everyone has individual work and home life responsibilities, therefore we're happy to discuss flexible working arrangements for this role, should this be a requirement for you.

Health1 #FeelgoodHealth #LI-Hyrid

About AXA


With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.


You'll work in an open and supportive environment where you'll be developed, challenged and encouraged to move around to achieve even bigger and better things - nationally and internationally.

You'll learn directly from senior leaders, from the best in our business. And you'll enjoy real responsibility, really early on.

Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do.

For us, it's about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone - regardless of difference.

AXA Health is the UK healthcare specialist for the AXA Group. Whatever our customers' health goals, we help them get there.

That could be getting someone physio for an injury that's holding them back, or finding them the right specialist to take their treatment forward.


Our team are experts in their fields:

from experienced cancer nurses to pioneering data analysts; from our highly respected customer service team to our wide-ranging in-house team of clinicians.

We all work together to be the best we can be.
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