Vessel Operations Assistant - Poplar, United Kingdom - Ocean Network Express

Ocean Network Express
Ocean Network Express
Verified Company
Poplar, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Job Purpose
Responsible for delivering on day-to-day objectives and is a functional resource for external and/or internal stakeholders. Performs to support and contribute to the positive business results for Vessel Operations. Responsible for EUA Vessel Operations administrative functions.


Primary Job Responsibilities and Measurement:


  • Maintain, monitor and update tariffs in PSO (Port Service Order) in OPUS.
  • Invoice/tarif queries resolution related to PSO. Daily communication with Vessels, Local OPS, Terminals and other marine vendors.
  • Maintain Stevedore Damage/Container Damage Database.
  • Follow each SDR/CDR case to the conclusion including billing.
  • Produce regular reports related to PSO and SDR/CDR.
  • Assist SPO team with TDR registration in OPUS Stowage.
  • Produce operational reports for SPO related to restows and TBU accuracy.
  • TES query resolution related to SPO items.
  • Produce operational Looker reports.
  • Maintain Vessel Operations files ensuring they are kept accurate and up to date at all times, including managing files and organising archiving of files regularly.
  • Maintain record of the meetings with competitors for the compliance purposes.
  • Supports various marine programs including marine safety, regulatory compliance, certain environmental programs, damage prevention, and emergency response.

Location:
London RHQ.


Skills, Qualifications, and Expertise:


  • Accuracy and attention to detail (essential).
  • Excellent analytical skills (essential).
  • Good interpersonal skills (essential).
  • 12 years' experience in a similar administrative focused role (essential).
  • High level of proficiency in Word, Excel, Powerpoint & GSuite (essential).
  • Ability to use initiative and be proactive (essential).

Competencies
In addition to the required skills, the following competencies will contribute to your success in this role:

  • Customer Focus.
  • Communication.
  • Planning and organising.
  • Innovation and Improvement.
  • Teamwork.
  • Ability to evaluate data, analyse, and problem solve

Key Relationships

  • The job holder will be required to work closely with the Regional Vessel Operations Manager and Stowage and Cargo Manager as well as with all members of the Vessel Operations team.
  • The job holder will frequently deal with internal stakeholders globally.
  • The job holder will have day to day contact with staff and managers across all divisions of the Company.

What we offer:


  • Paid annual leave of 25 days per annum plus UK bank and public holidays.
  • Hybrid working arrangement.
  • Membership of the Company's Group Personal Pension Plan.
  • Performance Related Pay.
  • Permanent Health Insurance.
  • Death in Service.
  • Private Medical Cover (BUPA) after two years' service.
  • Employee Assistance Programme, with free independent confidential support and virtual GP services.
  • An interest free annual travel season ticket loan.
  • Family leave policies enhanced above statutory.
  • Access to the UK's TaxFree Childcare scheme.
  • Enhanced company sick pay policy.
  • Medical health check.
  • Annual eye test and contribution towards glasses for VDU prescriptions.
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