Night Receptionist - Manchester, United Kingdom - Marriott Manchester Victoria and Albert Hotel

Marriott Manchester Victoria and Albert Hotel

Verified Company

Manchester, United Kingdom

2 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About us:

As the #1 leader in hospitality worldwide, Marriott International has 7600+ hotel properties and 30 top hotel brands. We're in 133 countries and territories, and we're still growing. Unmatched opportunities await you The next step in your career could lead to your greatest adventure.

Manchester Marriott Victoria & Albert Hotel, a striking Grade II listed iconic building in the vibrant Spinningfields District, offers 148 stylish hotel rooms and suites with modern amenities.

The V&A is the home to Chop & Plant our casual drinking and dining destination, offering a blend of Chop House classics and plant-based dishes with a focus on local produce and sustainability.

We have flexible event spaces, including outdoor terrace, small boardrooms and banqueting for up to 200 people.

Our highest priority is making you feel as welcome as our guests.

We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.

Benefits:

Meals & refreshments on duty

Uniforms

Complimentary car parking

Bike to work scheme

Performance based incentives

Learning and development opportunities

Accommodation and food & beverage discounts across 7,300 Marriott hotels worldwide

Recognition programmes

What you will be doing:

Meet & greet all guests and be their first interaction with the hotel

Check guests in and out, according to company standards and procedures

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date reports.

Process all payment types such as room charges, cash, debit, or credit cards.

Sell a room/accommodation to a guest, without a reservation, based on availability

Process requests for wake-up calls and advise guests of any messages.

Confidently deal with guest queries and complaints

What we are looking for
Essential that you have hospitality and/ or customer service experience

A warm and genuine individual who enjoys putting people first

Strong interpersonal and customer service skills

Someone who wants to grow and develop within the company

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

INDFOH