Estates Operations Administrator - Manchester, United Kingdom - Livingcity Asset Management

Livingcity Asset Management

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Essential Job Functions

To be responsible for providing full administrative support to the Estate Operations Manager in a busy and fast-moving Residential Property Management environment.

This will include administrative support and compliance, in addition to estates duties, including liaison/communication duties with clients, contractors and other relevant parties.

To deliver a first class and professional service in a cost-effective and timely manner.

Go Live

Work with the Estates Operations Manager and the Go Live team to assist with the efficient and timely onboarding of new management instructions.
Engage with contractors, ensuring continuity where existing service contractors are to be retained.
Prepare completion summaries.
Tender services and set up new service contracts, as required.
When required, interim administration of Go live, onboarded portfolio to assist seamless handover to the allocated property management team.

Communications

Increasing efficiency and communications with clients, but also internally between colleagues (e.g., Client Accounts and Property Management Depts.).
Contractor liaison and service contract register maintenance. (Coordination with compliance/Go Live teams).
Ensure all outstanding work is completed.
Arrange and attend client meetings.
Ensure ISO procedures are followed.
Be able to meet strict deadlines.

All filing to be kept up to date.

Resilience and Enthusiasm.
Strong attention to detail.
Desire to take ownership of issues and to bring them to a conclusion.
Excellent customer service skills with an open and approachable attitude and a willingness to build a rapport with clients, contractors, and other departments.
Versatility and the ability to adapt quickly to changing roles.
Excellent communication skills, both written and verbal.
Ability to work on own initiative as well as part of a team.
Ability to prioritise workload to give maximum productivity.
Knowledge of property management, service charges, health and safety, personal safety desirable.

Strong IT skills - MS Office suite and internal computer systems to devises.

This job description is not intended to be allinclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organisation._

Salary:
£22,000.00-£23,000.00 per year

Benefits: