Continuous Improvement Practitioner - Manchester, United Kingdom - Markerstudy

Tom O´Connor

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Tom O´Connor

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Description

Overview:

Job Title:
Continuous Improvement Practitioner


Location:
Flexible (hybrid working with some travel required)


Responsibilities:


Role Purpose:

As a Continuous Improvement Practitioner within the MISL Continuous Improvement team, part of Markerstudy Insurance Services, you will be working in an exciting, diverse and changeable environment.

You will be a valued member of the team and expected to identify and contribute to lean improvement activities focusing on quality, efficiency, cost and customer satisfaction.


Main Responsibilities:

  • Contributing to the team on the Diagnosis, Design and Implementation of new ways of working in collaboration with other CI Practitioners, SME's and Analysts.
  • Facilitating the development and implementation of new and innovative ways of working.
  • Working closely with the wider CI team to build an "insight and evidence" led culture to support an ongoing programme of change.
  • Actively monitoring project risks to foresee/identify potential problems and proactively identify solutions.
  • Developing productive working relationships with stakeholders, colleagues and suppliers.
  • Communicating the progress of CI initiatives to key business stakeholders and project sponsors.
  • Travel may be required as appropriate in your role.

Qualifications:
Key Competences

  • An analytical mind with a logical, creative and practical approach to structuring and solving complex problems.
  • Demonstrable ability to develop & utilise large quantities of data to identify trends and take appropriate action to enhance performance.
  • Strong focus on Planning, Analysis and Delivery.
  • Ability to communicate complex problems and analysis with a variety of stakeholders.
  • Proven relationship management capabilities with the ability to challenge and influence stakeholders where necessary.
  • Ability to work within tight deadlines and manage conflicting demands.

Skills & Experience:


  • Professional qualifications in Continuous Improvement / Lean / Six Sigma are essential
  • Minimum of 24 years experience delivering change as a CI professional, ideally within Insurance or Financial Services.
  • High levels of communication both written and oral.
  • Advanced MS Office skills with a focus on Excel & PowerPoint.
  • Flexible attitude to work with an overall desire to deliver results.

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