Customer Service Advisor - Coggeshall, United Kingdom - First City Recruitment

First City Recruitment
First City Recruitment
Verified Company
Coggeshall, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description

Due to growth, we have a new opportunity available for a Customer Service Advisor, working for a successful distribution company based in Coggeshall.

This offers an annual salary of around £23'000 to £26'000, depending on your experience.

Benefits include plenty of on-site free car parking, 20 days holiday plus bank holidays plus one additional bonus day, a stakeholder pension, company BBQ and free food days, a complimentary Christmas party, employee of the month awards with a gift voucher of your choice, progression opportunities and a great work environment.

The working hours are Monday to Friday, from 8.30am to 5.00pm, with no evenings or weekends involved.


Your responsibilities as the Customer Service Advisor will also include resolving any queries your customer has regarding their orders, troubleshooting and liaising with internal departments to ensure that everything is resolved and runs smoothly for them.

Other departments within the business include their Warehouse, Ecommerce and Re-work departments. You will also work alongside their invoicing and reporting clerk, providing customer data to ensure they are invoiced correctly.

Everyone works together to ensure orders are sent to either retailers or directly to their customers, as per each customers special instructions.

To be considered for this opportunity you will need

  • To drive, live near to Coggeshall and have your own transport.
  • To have knowledge of Microsoft Word and Excel with confidence to learn new systems.
  • To be confident to speak to customers on the telephone.
  • To have order processing, or account handling, or account management experience.
  • If you have any experience working alongside a distribution centre or a warehouse with stock it would be beneficial, but this is not essential.
This is an amazing opportunity, working for a great company, we look forward to hearing from you.


Job Types:
Full-time, Permanent


Salary:
£23,000.00-£26,000.00 per year


Benefits:


  • Company events
  • Company pension
  • Cycle to work scheme
  • Onsite parking

Schedule:

  • Monday to Friday

Experience:


  • Order processing: 1 year (required)
  • Account management: 1 year (required)
Office Administration: 1 year (required)


Ability to Commute:

  • Coggeshall, Essex (required)

Work Location:
In person
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