IT Support Team Leader - High Wycombe, United Kingdom - First Military Recruitment
Description
EY171 IT Support Team Leader
Location:
High Wycombe
Salary:
£30,000 - £35,000
37.5 hours per week Monday to Friday 9.00am - 5pm (with half hour for lunch)
Overview:
First Military Recruitment are currently seeking an IT Support Team Leader on behalf of one of our clients.
The IT Support Team Leader is responsible for overseeing the IT Support team's day to day operations ensuring an excellent level of service is provided to the organisation.
This includes line management responsibilities for 3 IT Support staff including, butnot limited to, day to day team management, performance management and reviews.
Duties and Responsibilities:
- 1st line/2nd line general IT Support background with proven experience in a similar environment.
- Leadership experience and ambition
- Experience of supporting Microsoft Operating Systems, Server and
- Office 36
- Application Support experience (CRM or ERP)
- Networking experience including DNS, DHCP, switches and cabling
- Excellent written and verbal communication skills, including the ability to give clear instructions and explain technical issues internally and to suppliers.
- Ability to adapt to rapidly changing business priorities
- Ability to prioritise work/good organisational skills
- Good Team Player
- Possess a 'can do' attitude
- Patience
- Strong customer facing skills.
Desirable:
- Mitel Phone System
- Remote Desktop Services (RDS and VDI)
- Goldmine CRM
- Kaspersky Antivirus software
- Microsoft MSCE qualifications
Benefits:
- Contributory Pension Scheme
- Private Health Care
- Life Assurance
- Onsite free car parking
- Subsidised staff canteen
- Cycle to work scheme
- Introductory Bonus scheme
- Free yearly flu vaccination
- Discounts on selected products and services
- 25 days per annum rising to 27 after 5 years' service
Location:
High Wycombe
**Salary: £30,000 - £35,000
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