Field Care Supervisor - London, United Kingdom - Bespoke Personnel Limited
Description
Domiciliary Field Care Supervisor to £ 25000 per annum. depending on experience Hammersmith /Fulham
Key Responsibilities
- Responsible to carry out Service User needs assessments, care/support plans and risk assessments.
- Take lead and attend the Service User's first call to introduce the Care/Support Worker to the Service User.
- To be responsible for a defined patch of the clients and building good working relationship with social workers and others health care professional
- To compile client information/carer management actions and report weekly by utilising Key Performance Indictor (KPI forms to monitor the performance and compliance against each patch).
- Ensure the standards and targets agreed for a weekly deadline are met.
- To organise and attend Service User reviews, including reviewing and updating of needs assessment, care/support plan and risk assessment documents
- To liaise closely with Care Coordinators to ensure correct Service User and Care/Support Worker matching for new Service Users.
- Ensure there is adequate cover in instances of Holiday/sickness cover.
- Deputise for Care Coordinators allocate unassigned calls during office hours as required.
- To allocate all unassigned calls during oncall hours where visits can't be assigned, undertake the visit
- To ensure that all changes to care schedules are reported, without delay, to the Care Coordinator and recorded appropriately.
- To undertake oncall duties as directed and record/report all oncall activity to the office.
- Undertake fieldbased training to ensure Care/Support Workers are working within their competency level.
- To ensure all reporting and recording documents are kept up to date.
- To work along with Quality and compliance Manager and ensure quality control procedures and processes are in place.
- To escalate all complaints and safeguarding investigations to the Quality and compliance Manager.
- To liaise closely with colleagues and other care professionals
- To assess Care/Support Workers again Skills for Care Common Induction Standards during shadow working sessions.
- Ensure all filing related issues in your patch is completed upon risk assessment, face to face review, spot check. medication competency, and direct filed observation.
- Fulfil any other tasks that may reasonably be assign to you from time to time, according to business needs.
- Cover for coordinators as necessary.
Job Types:
Full-time, Permanent
Salary:
£22,000.00-£25,000.00 per year
Benefits:
- Free parking
- Life insurance
- Referral programme
Schedule:
- Monday to Friday
Experience:
- providing care: 1 year (preferred)
- supervisory: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
- NVQ Level 2 Health & Social Care (preferred)
Ability to Commute:
- London (required)
Ability to Relocate:
- London: Relocate before starting work (required)
Work Location:
In person
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