Support Navigator First - Chelmsford, United Kingdom - Essex Partnership University NHS Foundation Trust

Essex Partnership University NHS Foundation Trust

Verified Company

Chelmsford, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The role of FIRST is to prevent acute psychiatric hospital admissions for older adults aged 70 years and over who are presenting in acute crisis which may be complex in nature where their mental health and related physical health conditions can be managed within the community between the operational hours of 8am-8pm.

FIRST provides responsive assessments and proactive home treatment.

This includes joint working with the MDT, Older adult CMHT's, Home treatment teams, GP's, inpatient wards and all other partner agencies including the voluntary sector.

FIRST will gate keep all Mental Health inpatient admissions and facilitate early discharge should a hospital stay be no longer required and treatment can be continued safely in their place of residence.

FIRST is a community based team and it is essential that you are able to drive a car and have a vehicle for work purposes with valid UK driving license.

General administration

Ability to communicate both verbally and in writing routine information non-clinical information relating to community appointment

Methodical organized approach to work with good attention to details

Ability to use Microsoft Word Packages

ITT Systems and Software Packages, including Mobius/Q-Flow/SystmOne

Customer Focused with a calm and empathetic persona, good listener, patient and diplomatic.

Ability to engage with people at all levels (i.e. patients and clinicians)

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;

Season Ticket Loans
NHS discounts for staff
Excellent Training facilities and opportunities
Buying and Selling annual leave scheme
The opportunity to work bank shifts and expand knowledge and experience in other areas
Salary Sacrifice schemes including lease cars and Cycle to Work
Day One Flexible Employe

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings.

Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

You will be working as a Support navigator/administrator to assist the multidisciplinary clinical team, working in one specified pathway or across pathways in accordance with area / locality structures, You will be working from an office base and be central to the team in delivering administration support.

Understanding clinical systems.

General administration tasks, including minute taking, Excel management, appointment booking, Answering telephone calls

Enhanced communications skills.

Day to Day organization of the team.

Ability to report on KPI's and auditing.