Service Administrator/ Scheduler - Romford, United Kingdom - Office Angels

Office Angels
Office Angels
Verified Company
Romford, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Title:
Service Administrator/ Scheduler


Location:
Dagenham


Salary:
£23,000 - £24,000


Days/ Hours of work:
Monday - Friday, 08:00 - 17:00


Benefits

  • Onsite parking
  • Full inhouse training
  • Amazing company culture
  • Clear progression opportunities
  • Regular team socials
  • 28 days of annual leave (inclusive of public holidays)
  • Annual reviews

The company


An established security company based in Dagenham are looking for an organised and proactive Helpdesk Administrator to join their Service team.

You will be responsible for organising the 24hr servicing and emergency repairs at customer's premises. Alwaysproviding amazing customer service.


Duties

  • Scheduling visits and ensuring all visits are completed within the timescale required
  • Processing the paperwork from the visits made ready for invoicing
  • Liaising with engineers and subcontractors ensuring all tasks are carried out correctly and ensuring paperwork is received in a timely manor
  • General admin support/answering the phone on the main Help desk line
  • Carrying out risk assessment, developing safe working procedures and identifying specific health and safety training records.
  • Ensure all jobs are up to date on the company system and also with the customer.
  • Liaising with Engineers.
  • Promoting the interests of the group and furthering good intercompany relationships while updating the customer throughout the service we have provided
  • Previous help desk experience is preferable
  • Knowledge of MS suite including Excel and word
  • Can work independently and proactively
  • Flexible and open minded
  • You'll be excited to work for a growthstage business
  • Strong relationship building skills
  • A professional telephone manner


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Office Angels UK is an Equal Opportunities Employer.
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