Account Handler - Ipswich, United Kingdom - WTW
Description
We have an excellent opportunity to join the Marine Market Services team as an Insurer Account Handler.
The Marine Market Services team are a dedicated team within the Marine Business Unit with the sole purpose of providing revenue-generating deliverables to insurer partners.
We produce various reports and documents for our customers, using mainly Microsoft technologies, and so have a strong focus on accuracy and completeness in everything we do.
The Role
- Acting as the first point of contact for client queries regarding services delivered under Marine Market Services contracts or under London Market Lineslips
- Preparation, collation and presentation of deliverables to insurers
- Participation in client reviews of deliverables
- Reviewing placing data collected from brokers and working closely with them to address any quality issues
- Fielding ad hoc queries and requests from Clients and from the Marine Business Unit
The Requirements
- Good MS Excel and Word skills
- Comfortable in customerfacing situations
- Well organised
- Attention to detail
- Team oriented
- A desire to learn by asking questions
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