delivering exceptional customer experiences - Slough - beBeeExcellent

    beBeeExcellent
    beBeeExcellent Slough

    4 days ago

    £45,000 - £85,000 (GBP) per year *

    Job title: Customer Service

    Description

    Customer Service Representative Job


    We are currently recruiting for a professional and enthusiastic individual to join our team as a Customer Service Representative. This role involves delivering exceptional levels of customer service and operational effectiveness to stockists, professionals, interior designers, and homeowners.


    The ideal candidate will have a strong track record of telephone-based customer service and administrative experience, particularly in processing orders using IT systems like Microsoft Word. They should possess excellent communication skills, be comfortable conversing with various types of customers over the phone, and have knowledge or experience within the paint industry (advantageous).


    • Key Responsibilities:

    • Order Processing

    • Receiving & Processing Telephone Orders & Enquiries via Email/Internet

    • Customer Inquiries via Telephone/Email/Fax

    • Email Order Taking Support Including Product Colour Resolution Issue

    Requirements-:
    Please note that this is not an exhaustive list.
    Candidate Requirements:
    - Strong Communication Skills
    - Be comfortable interacting with multiple type customer callers on Phone Sales Environment-IT literacy MS-word Company Paint Industry Experience(Skilled Candidate)Knowledge Of Domestic Housing Maintenance Decorating Interior Design Team Accomplish Delivers quality commitment demonstrate ethics problem solution resolves Customers expressing suppliers maintainers expect focus directed showroom support follow terms administration Material sales procurement position handling patient contacts planning promotions launch family home advancement understanding communities painting strategies seeing managing engagement representatives works coping amounts residential long-term consultation building regulating agreements successful pricing directing alternatively placed coming outcomes guidance backgrounds fine final interaction surrounded”, “Job Description”, “Required Skills”],
    * This salary range is an estimation made by beBee
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