Housing Officer - East London, United Kingdom - MMP Consultancy

MMP Consultancy

Verified Company

East London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

MMP are looking for a Housing Officer to join an excellent Housing Association in East London on a Permanent basis.

Key Responsibilities:

Work as part of the Local Neighbourhood Centre team providing a high quality housing service that meets the needs of residents and is delivered in accordance with the Corporate Objectives and Housing Team Plan.
Be responsible for the delivery of Housing Services for a patch of allocated properties that includes:
Tenancy Management
Leasehold Management
Repairs and Maintenance
Resident Involvement
Be responsible for all tenancy management issues including creation and termination of tenancies, sign ups, enforcement of tenancy conditions and tenancy audit checks and appropriate action concerning breaches of tenancy.
Process and attend evictions.
Support the lettings team by dealing with local lettings functions including accompanied viewings, post offer administration and settling in visits.
Amend tenancies and set up new tenancies on Orchard.
Undertake all aspects of void management including pre void and post inspections as and when required
Undertake the management of leaseholders including, approvals and breaches of leaseholder conditions and undertaking leaseholder audit checks in accordance with the agreed programme.
Communicate and liaise regularly with tenants and leaseholders and their representative associations.

Skills & Knowledge

Knowledge and understanding of the role of a Local Neighbourhood Housing Centre
Thorough and detailed knowledge and understanding of tenancy and leasehold management
Well developed communication skills both written and verbal to deal effectively and professionally with tenants, leaseholders, contractors, managers and staff
Well developed IT skills
Ability to manage a number of complex tasks simultaneously