Therapist (Full-time) - London, United Kingdom - NAAMA

NAAMA
NAAMA
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Full time
Description

_About us_


We are the world's first tattoo removal consumer brand, living at the intersection of step-change technology, personalised healthcare, and body empowerment.

We're here to change the perception that a tattoo is always "for life".


More than ever before, people use tattoos as a means of self-expression, an expression of their identity and individuality both to themselves and the world in which they interact.

Removing tattoos with lasers isn't a new concept, but the way we are doing it is. Aside from the innovative technology, what sets us aside from our competition is our vertical integration in this space.


After almost a decade in stealth mode where we have been commercialising our innovative, world-class solution for tattoo removal, we are now embarking on a period of significant global growth to take this proprietary medical technology to market with a growing portfolio of premium studios.


Our intention is to disrupt a $billion industry through game changing technology, an unrivalled consumer experience and by hiring the very best talent across our R&D, commercial and studio teams.

Our next studio opening will be US based as we've obtained FDA approval to operate there. 2023 has started strongly, sales are up, the studio is buzzing, and there are exciting projects underway.

**_

Our Culture_**We are thinkers and doers on a journey to build a decade-defining health and wellness brand backboned by deep and proprietary technology.


Working across the full value chain - from technology to treatment, and everything in between - has challenged us to build a diverse team with varied skillsets.

We are entrepreneurs, clinicians and electrical engineers. We are treatment consultants and performance marketers.

No matter who we are, we believe in 10X not 10%.

We are an entrepreneurial, forward thinking, and dedicated team who play to win. Winning requires commitment, focus and sustained urgency.

We take pride in our obsession with delivering the best for our clients, because what we do has a significant impact on their lives.


The pace is fast, and our expectations are high, so we are looking to hire amazing people who will challenge the status quo and want to be a part of the next exciting stage in our journey.

**_

About You_**Through the expansion of our trading hours to include Sundays and subsequent increase in bookings, we are now looking to hire an additional therapist seeking full-time employment with flexible weekend and weekday cover.

Someone who is an excellent communicator, a good relationship builder, and will drive and nurture our client's journey through thorough assessment and delivery at NAAMA.


You will come with a strong beauty therapy proven track-record in managing and retention of client relationships, managing client expectations, and bring your know-how and confidence to shape and deliver outstanding five-star guest relations, delivering the NAAMA brand standards and carrying out treatments to the highest of standards.


You will have a natural affinity and work style that inspires teams to work collaboratively with you, whilst always keeping your eye on the bigger picture and delivering effectively, but with urgency.

**_
What you will be doing_**Reporting into the Studio Supervisor, some of the areas we will look to you to drive will include:
  • Assessing client's suitability for treatments
  • Carrying out treatments on clients following our internal treatment protocol
  • Managing client expectations
  • Working closely with the FOH, laser technician, and marketing teams
  • Photography, documenting and data capturing
  • Assistance with client scheduling
  • Working as part of the team to ensure treatment room standards are kept within protocol
  • Following Internal Treatment Protocols and CQC guidelines
  • Ensuring client retention and high customer success rate
**_
What you will need_**- It is essential that you have obtained the required Beauty Therapy Level - It is desirable, but not essential to have either Level 4 Aesthetics, or knowledge of Laser core

  • Excellent communication skills
  • Passion for outstanding guest service
  • A positive attitude and fivestar service skills
  • Ability to build relationships and trust with clients
  • Ability to plan and prioritize tasks throughout the day
  • Be able to work in partnership with FOH and laser technicians
  • Be computer and IT literate

Next steps.


If our vision to disrupt this untapped market through our product, treatment, and growth trajectory appeals to you or believe you have what it takes to deliver in this role, then we'd love to hear from you.

More jobs from NAAMA
See all jobs of NAAMA