Workshop Controller - Taunton, United Kingdom - Pembrook Resourcing

Pembrook Resourcing
Pembrook Resourcing
Verified Company
Taunton, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Workshop Controller

Pembrook Resourcing are currently seeking a workshop controller to join their client's aftersales department, as a Workshop Controller you will play a key role, ensuring the workshop runs smoothly and efficiently.
You will calculate and manage the use of workshop resources effectively, monitoring staff and workshop performance to maintain standards.

As a Workshop Controller you will allocate work to the Technicians based on the mix of skills available and resolve customerqueries according to dealership and manufacturers guidelines.

We are looking for a strong communicator to take a customer focused approach to their work and also have the skills to influence others to succeed.


Essential Requirements -

  • You will possess excellent technical knowledge gained in the retail motor industry, as well as previous management experience in a similar role. My client would also consider a technician looking to progress
  • Strong organisational and prioritisation skills
  • Able to take initiative and ownership of issues with a proactive cando attitude
  • Able to multitask and switch between task
  • A team player who offers help and support to others
  • Willingness to learn and keep uptodate with product and technical information
  • Thrives in a high pressured environment
  • Full valid UK driving licence
  • Eligibility to work in the UK
  • Establish and achieve personal objectives as agreed with Group Aftersales Manager.
  • Ensure that the customer reception and displays meet the manufacturer's quality objectives and staff are developed to achieve maximum customer and own satisfaction
**IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE We wish you the best of luck
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