Head of Marketing and Sales - Milton Keynes, United Kingdom - Acuigen Ltd

Acuigen Ltd

Verified Company

Milton Keynes, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the job
We provide client feedback services to blue chip companies and international professional services firms. Working collaboratively with our clients we have developed the CustomServe Insight Platform supporting clients working around the world. Our services assist our clients to improve service delivery, client relationships, gain competitive advantage and make good commercial decisions.

Our core values are:

Great place to work
Honesty, integrity and dependability
Accuracy and quality driven
Respectful interpersonal skills, empathetic & professional
Seeking to continually improve and grow
Enthusiasm, tenacity and determination
Uphold commitments to clients.

Person Specification
Essential skills

Proven commercial skills to complete successful discussions with potential clients
Experience in service/relationship sales and marketing services
Negotiation skills Experience managing a team
Excellent written and spoken English skills, accurate note taking, originate documents with mínimal grammar and spelling mistakes
Present confidently as part of a pitch team
Content marketing skills
Create and implement marketing strategies
Selfmotivated and resilient
Knowledge of Microsoft Office (Excel, Word, PowerPoint).

Desirable skills

Order (contract) writing skills
Leadership, management and accountability (LMA) skills to get the most from a small business development team
Understanding of data protection and contract law
Social Media, website content management skills, design and origination of digital content (Adobe Creative Cloud, After Effects, In-Design, Photoshop) necessary for undertaking digital/social media work
Copywriting skills
Google Analytics (usage and an ability to explain the intelligence gathered from using it)
Ability to write good articles/excellent sales copy
A CIM qualification, currently undertaking a CIM qualification, or similar experience.

Availability

Available to attend networking events in regional centres (e.g. occasional evenings in London) and to travel to the USA to attend conferences and networking events
Willingness to work occasional weekends/out of hours, or work evenings when work in different time zones necessitate
Located within 30 minutes travelling time of Cranfield, with a clean UK driver's license.

Main purpose of role

This is a 'hands on' role where you will use a wide range of your skills to market the company, primarily in the UK and USA.

The main purpose of this role is to be:

Accountable for sales and pipeline management to sell outstanding client feedback solutions
Working collaboratively with account managers and other team leaders
Communicate and demonstrate our services and software, and the features and benefits of what we provide
Lead and motivate/manage staff involved in sales and marketing (a team of 2, increasing to 3 including this role).

Sales

Sell our client feedback solutions through personal engagement with potential clients
Provide Microsoft Teams demonstrations of our CustomServe software
Collect and manage information/content held within the CRM system to assist with strategic sales management Participate in sales meetings and training sessions
Order (contract) drafting
Provide informative visit/event reports within 24 hours of the activity/visit/event to the Commercial Director.

Connecting with new clients

Update our website content so that our rankings improve and remain high, and use Google Analytics to monitor progress, coordinate use of LinkedIn and social media activity
Create social media/digital content and campaigns primarily on LinkedIn
Run micro marketing campaigns to help potential clients move through the sales funnel and keep records of successes and failures
Prepare blog articles and send mailshots
Coordinate and attend events that engage with potential clients, attend networking events/conferences, including virtual discussion groups and round tables
Assess situations, quantify and prioritise opportunities
Promote the company via industry competitions to raise our company profile
Support account managers to collaborative with potential clients.

Other work

Act as a guide to best practice commensurate with maintaining our brand values
To be familiar with, and work within the company's ISO 9001:2015 (quality) and ISO20252:2012 (market research) systems and MRS Code of Conduct, GDPR and PERC, and ISO27001:2013 (information security) policies
To maintain membership of the MRS, at an appropriate level as per your employment contract within 6 months of joining (please note that this is individual MRS membership that you should budget for personally)
Be responsible for helping to maintain security of the office, site and equipment and comply with Health & Safety and Fire Regulations.

Working at Acuigen