Uclh@home Administrator - London, United Kingdom - Whittington Health NHS Trust
Description
Band 4Contract:
Permanent
Full-time: 37.5 hours per week
Working in close liaison with wider team, they will provide a wide range of both administrative and clinical duties and being able to take appropriate action to achieve the planned aims and objectives of individual clients and service without direct supervision.
The post holder will continue to develop and undertake a varied range of delegated tasks, will report to a registered professional, the role will continue to develop through gaining further skills, knowledge, and competencies.
Please see the Job Description and the Persons Specification for further details about the job role.
If you are unable to access the PDF, the details of the job description can also be found in the 'Detailed Job Description and Main responsibilities' section.
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone.
We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief.
The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences.
We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Administrative Duties:
Answering calls and responding to queries from patient's, relatives, carers,
clinicians, and the wider MDT
Accurate and timely recording of data
To be responsive and to prioritise demands from various teams and to partake in and support the teams with projects
To keep up to date and accurate patient records (including electronic records where required)
To be competent in essential technical skills
Clinical Skills
To give advice and support to patients/carers that reflects the care plan and provide a level of knowledge and experience to reassure the patient/carer
To identify changes in patient's conditions and recognise within the post
holders' capabilities, when to escalate concerns
Effective management of self and work
To organise own workload and establish priorities with Team Manager
To portray a positive image of the service at all times
To be able to work unsupervised
To attend organised training sessions
To submit statistical information as required
Quality
To demonstrate a high standard of care within the organisational and national quality assurance frameworks
To adhere to Whittington Health and UCLH policies and procedures at all times
Other duties
To undertake other duties within reasonable capacity and capability as required by the Team Manager or Lead Matron
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