Trainee Insurance Handler - Chelmsford, United Kingdom - Asure Recruit
Description
Trainee Motor Claims Handler
Salary:
£20,357 moving to £21,357 after 3 months
Work from home 4 days and 1 day in the office
Full training provided
The Company
My client is a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are in The Times Top 100 Companies to work for.
The Role
The key purpose of this role is to deal with allocated Accidental Damage claims in a cost effective and efficient way.
They may have had an accident by the side of the road and it will be your job to arrange a hire car and get the car into the garage for repairs.
You will be there to update and look after each customer and see them through the whole process with an empathetic ear and friendly manner.
Responsibilities
- Process New Repair & Total Loss Claims
- Speaking with customers in regard to their claims
- Updating customers with the progression of their claim
- Liaise with suppliers
- Additional administration duties as required
- Excellent customer service and communications skills
- Strong literacy and numeracy skills
- Demonstrate a calm and professional attitude
- Ability to listen, identify and resolve customer issues
- Willingness to develop self and new skills
Hours Shifted:
Monday to Friday, between 8am to 6pm and potential Saturday work.
What benefits are there?
We offer 30 days holiday (inc Bank Holidays) with the ability to buy and sell more days.
We have a 5% contributary pension scheme, health and wellbeing support, life assurance which is 4x annual salary, and a whole online portal full of individual benefits including retail discounts, memberships, discounted restaurants, cinema tickets and much more.
Job Types:
Full-time, Permanent
Salary:
From £20,357.00 per year
Schedule:
- Monday to Friday
- No weekends
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