Corporate Services - Manchester, United Kingdom - HM Prison & Probation Service

HM Prison & Probation Service

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Details:

Reference number:

Salary:

- £20,126 - £23,182

A Civil Service Pension with an average employer contribution of 27%
Job grade:

Other

NPS Pay Band 2 National
Contract type:
Permanent
Type of role:
Administration / Corporate Support
Working pattern:
Fulltime
Number of jobs available:
2Contents

Location

About the job

Benefits:

Things you need to know

Location

These positions are based at NMS Redfern Building, M60 0AEAbout the job

Job summary:

Please refer to job description
Job description:

These roles provide an exciting opportunity within the Regional Corporate Services Team, of the Probation Service (Greater Manchester). The Team process/support a wide and varied range of transactional activity across multiple work-streams. Great Teamwork is essential to meet the organisational requirements. All Roles are to be based in a modern Manchester City Centre location.

Primary requirement for this role is the ability to work as part of a team (Working together):
Proactively contribute to the work of the whole team and remain open to taking on new and different roles. Get to know your colleagues and build supportive relationships. Listen to alternative perspectives and needs, responding sensitively and checking understanding where necessary. Ask for help when needed and support others when the opportunity arises. Be aware of the need to consider your own well-being and that of your colleagues. Understand that bullying, harassment and discrimination are unacceptable.

Please note there are both Full time and Part time contracts available which can be discussed at Interview.

Overview of the job
This is a divisional administrative role based in the NPS regional office.

The job holder reports to the Divisional Support Hub Manager and supports the provision of business specific and transactional office based activities across the regional NPS Division.

The job holder works collaboratively with other team members to provide the whole range of administrative support services required.

The job holder may be expected to support a number of teams/functions within the operational area and is expected to have sufficient knowledge of at least one other role to be able to offer support and cover during annual leave and sickness absence.

Summary
The purpose of the role is to support the delivery of divisional administrative functions to ensure efficient and effective business support services are provided to the NPS Division

Duties will include:

Production of documents and reports using computer based systems
Maintenance of and contributing to the continuous improvement of administrative systems, processes and workflows to meet Divisional requirements.

Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties:

Business Services support

Provide a full range of support services to the NPS Division, which will include the provision of a broad range of administrative functions as determined by the Divisional Support Hub Manager but which may include:

Absence management recording
Vetting administration and coordination
Appraisal, reward and recognition recording
Gift & hospitality register updating
Training administration
Maintaining up to date divisional organisational charts
Health & Safety administrative support

ICT

Change requests processing
Local information management using established Probation systems
Quantum point of contact

Procurement

I-Proc (requests)

Other

Assisting with the design, development and maintenance of computerised and manual records
To work closely with the local senior management team to ensure that consistent processes are used within the local Probation teams,
Assisting with the production of core process maps which detail operational Probation processes as well as Corporate Support processes.
Processing and recording documents in relation to goods and services
Administering room bookings, meetings and events
Responding to external and internal telephone enquiries and personal callers
Hire Car Booking administration
General Office Administration
Handling printing requests
Circulating Alert office notifications as required
To use keyboard skills to produce and present documentation effectively
To respond to correspondence and queries as required
To record, supply and retrieve accurate data from computerised systems and provide management information to strict deadlines
To organise and store efficiently paper based information
To deal with sensitive and confidential data in accordance with data protection requirements
To work closely with Shared Services to ensure appropriate protocols and procedures are followed