Assessment and Student Cases Assistant - Cardiff, United Kingdom - Cardiff University

Cardiff University

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Cardiff, United Kingdom

2 weeks ago

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Tom O´Connor

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Description

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Assessment and Student Cases Assistant

School of Healthcare Sciences

Are you seeking an exciting opportunity to work with a dynamic and customer-focussed team with enhancing the student experience as a key motivator? We are looking to appoint an enthusiastic and self-motivated individual to join our Assessment and Student Cases support team.

The team has responsibility for providing high level, proactive clerical support for the good administrative management of assessment and student cases activities undertaken within the School at undergraduate and postgraduate (taught) levels.

An ability to set up standard administrative systems and procedures and work to a high standard of accuracy with attention to detail is essential, as is the ability to plan, prioritise and organise own workload within established timescales.

The team currently work a hybrid model working on campus for certain activities or remotely from home depending on business need (the option to work on campus full-time is available).- We have two positions available: a full-time position (35 hours per week) for a fixed period until 30 April 2024 and a full-time, open-ended position (35 hours per week).

Salary:
£23,700 - £24,533 per annum (Grade 3)

Interviews are likely to be held on 18 September 2023.

Date advert posted:
Tuesday, 8 August 2023

Closing date:
Tuesday, 29 August 2023

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Provide a good and proactive administrative service to the School of Healthcare Sciences, engaging in and completing a range of routine tasks to meet operational and customer service requirements to support the school's assessment and student cases activities.
This role is eligible to be offered on a blended working basis, meaning that as well as spending time working on campus you can also choose to spend some time working from another location, e.g. your home. The University is committed to offering this flexibility, wherever the role and business need allows, supporting worklife balance.
As the biggest university in Wales and a major employer, with more than 7,000 staff we are an ambitious and innovative university located in a beautiful and thriving capital city. We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression.
Key Duties
Deal with a range of enquires from internal (staff & students) and external customers in a professional manner, establishing their needs and adapting the standard responses accordingly.
Work with others to make recommendations for the development and improvement of current University processes and procedures.
Create good working relationships with key contacts to help improve service levels.
Actively contribute to the success of the team and support the supervision and management of it.

Specific Duties and Responsibilities

Supporting the arrangement of assessments, including assisting in the preparation of examination papers, arranging venues as required, preparing attendance lists and undertaking communications with staff and students as required.
Coordinating and processing submission of assessed work by students and liaising with relevant colleagues as appropriate.
Distributing assessed work for marking in a timely manner as per the agreed arrangements for each module, liaising with module leaders and markers, accurately recording marks and facilitating compliance with assessment schedules.
Supporting the Assessment and Student Cases Support Officers in the production of assessment schedules and completion of any annual SIMS related tasks.
Support the Assessment and Student Cases Support Officers in the collation and analysis of pertinent information, making sure the information is accurate, identifying problems and making recommendations as appropriate.
Liaising with external examiners, including notification of assessment schedules and board dates, forwarding scripts as appropriate and advising of any issues or delays.
Undertaking appropriate work in advance of and following examining boards including preparing appropriate spreadsheets, setting up the venues, taking minutes at the meetings, uploading results to the Student Information Management System (SIMS).
Supporting where necessary the activities relating to individual student cas