Property Coordinator - Solihull, United Kingdom - Rouds Estate and Letting Agent

Rouds Estate and Letting Agent

Verified Company

Solihull, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is a great opportunity for someone looking for a rewarding career within the property industry, in a company with exciting plans for growth.

As a Property Manager you are a key part of the main function behind our lettings and admin teams. You are the first point of contact for our landlords, tenants and contractors. Property Managers deliver excellent customer service in a timely manner at all times. Communication is a core part of the role for those we work with.

You will need to be well-organised with a can-do attitude, interested in learning and enjoy being part of a close-knit team, although at times you will need to work independently.

We are looking for a real team player who will support all our operations in order for the team to achieve their goals.

This will include duties outside of core responsibilities, for example registering applicants and booking viewings.

If you have dealt with people in difficult situations, sometimes emotionally charged, and can remain calm in any circumstances, we want to hear from you.

Our core principles include; making our customer experience smooth and enjoyable, while being professional and human.

As a company we feel positive customer feedback is essential and therefore we are looking for an individual to join our team, who has attention to detail, supportive and enthusiastic.

These characteristics will add to our experienced team.

Role:
Property Manager

Duties:

Attracting new clients by exceeding landlord, tenant and contractor expectations
Instructing maintenance and managing properties
Administrative tasks
Regular inspections
Booking checkouts
General inquiries with landlords and tenants
Prepare properties for ready for occupancy
Advising landlord and tenants of their obligations under the Tenancy agreement
Dealing with daily correspondence
Coordinating matters between landlords and tenants
Providing landlords with professional advice in relation to ensuring their properties are compliant and in good repair, including processing and recording on our system
Dealing with checkouts and related returns of deposit; also dealing with disputes
Liaising with Accounts team regarding rent arrears and credit control
Serving compliant notices and obtaining relevant evidence
Managing renewal process of tenancies
Assisting and managing utility switches via our system
Registering applicants
Booking viewings

Skills & experience required:

Professional written and verbal communication skills
Lettings or property management experience required

Property Management: 1 year (preferred)

Customer service: 1 year (preferred)
Able to work on own initiative, as well as part of a team
Flexible, adaptable nature with the ability to work under pressure, in a calm manner
Excellent IT knowledge
Driving licence

FULL TRAINING PROVIDED

Job Types:
Full-time and Permanent

Salary:
£9.50-£10.50 per hour

Benefits:

Free parking
Onsite parking
Commission pay
Incentive pay

Schedule:

Monday to Friday

Licence/Certification:

Driving Licence (required)

Work Location:
Solihull, West Midlands

Expected start date: 01/03/2023

Job Types:
Full-time, Permanent

Salary:
£9.50-£10.50 per hour

Benefits: