Itsm Consultant - London, United Kingdom - Additional Resources

Additional Resources
Additional Resources
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Location:
UK Remote

Salary:
Very Competitive + Excellent Benefits

Job Type: 6 Months Contract

The Client:


Our client, a prominent organisation, collaborates with the NHS to empower researchers in discovering disease causes and developing innovative treatments, with a focus on prioritising patients and participants.


The Role:


As a
ITSM Consultant, you will Manage and improve ITSM projects, configuring workflows, and leading an evaluation process for the ITSM tool, balancing hands-on configuration with strategic decision-making.


Requirements:


  • Previously worked as a ITSM Consultant or in a similar role.
  • Proven ITSM tool configuration experience, ideally with Freshservice.
  • Understanding of configuring workflows between Incident, Problem & Change functions.
  • Outstanding stakeholder management skills with clear communication abilities.
  • Strategic mindset for evaluating tools and processes, proposing alternative solutions.

_ Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003._

_ Key Words:
__ ITSM, Configuration, Workflows, Freshservice, Consultant ITSM Consultant, IT Consultant, IT Service Manager, Service Delivery Manager, Technical Consultant_**
Reference
HJ/AR/064013


Sector
IT & Internet


Salary
£70,000 to £80,000 Per Annum


Town/City
London


Contract Type
Contract


Closing Date
03/05/2024
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