Credit Controller - Willand, United Kingdom - PenCarrie

PenCarrie

Verified Company

Willand, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB DESCRIPTION

Section 1:
General information

Job title:
Credit Controller

Department:
Finance

Reports to:
Credit Control Manager

Section 2:
PenCarrie's story and purpose

PenCarrie's story:

With over 30 years' experience, PenCarrie has built a strong reputation as a leading B2B supplier to the garment
decoration industry. Based in Willand, Devon, PenCarrie stocks over 4,000 product lines from over 80 of the
industry's top brands from promotional t-shirts to high specification outdoor wear. With a primary focus on
meeting the needs of customers, PenCarrie delivers not just on choice but on customer service, reliability and
the values that make it one of the leading companies in the market. We are a family business employing 300
Team PenCarrie members each of whom is as passionate about the business as the next.

PenCarrie's purpose:

The distribution partner that enables exceptional customer success.

Section 3:
Purpose and responsibilities of the role

Main purpose of role:

Assist the Credit Manager and Senior Credit Controller in providing a comprehensive credit control
service to the Company so that the potential for bad debts is minimised.

Main responsibilities:

Assist in routine credit control tasks as directed by the Credit Manager or Senior credit

Controller.

continued workflow.

Carry out general office duties such as making and receiving telephone calls to provide a

comprehensive credit control service.

Handle customer queries, answer any credit control queries and direct calls to the appropriate

person within the department and/or company when necessary.

Respond promptly and completely to both customer and internal enquiries to ensure matters

are dealt with efficiently and within deadlines.

Perform miscellaneous job-related duties as assigned by the Credit Manager, Senior Credit

Controller, Finance manager or Finance Director.

Take on any other responsibilities or tasks that are within your skills and abilities whenever reasonably

asked.

Section 4:
Person specification

Knowledge, skills and experience required:

Essential:

Level 3 CICM Qualification or Qualified by Experience (QBE)
Good working knowledge of Microsoft Outlook, Excel and Word
Sound numeracy and communication skills
Excellent attention to detail
Experience using accountancy software
Experience within a busy office environment

JOB DESCRIPTION

Desirable:

Level 5 CICM Qualification.

PenCarrie Values

We're dedicated to customer success

Every one of us can make a difference to our customers' experience
We actively look for ways to help our customers succeed
Our customers are considered in every decision we make

We build strong and respectful relationships

We create a kind, safe and inclusive workplace where everyone feels they can thrive
We collaborate to find solutions and build ideas
We build trust in each other
We're prepared to have the difficult conversations, giving and receiving feedback

We look forward and embrace change