Customer Services Assistant - Abingdon, United Kingdom - Gigaclear

Gigaclear

Verified Company

Abingdon, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

What do you want to do?

As an Advisor with Gigaclear you have options, a career, not just a job.

Some of our Advisors have gone into Team Leader and People Management positions.

Some have been money motivated and gone into sales.

Some have used it as the excellent grounding it is to move into our support functions as Administrators and Coordinators.

Whilst others enjoy the technical slant and are pursuing a career within IT Support or Network Engineering.

Perhaps you don't know yet and are just looking for a move to a company that offers that potential, a bigger team to benefit from the camaraderie, an opportunity to meet and make new friends, while you work it out?

Our Customer Operations team has grown from 10 to 60 in the past couple of years and it will continue to grow as we need to add more and replace those that have progressed and been promoted to other areas of the business.

Note, at the moment, our teams work slight shift patterns over a 5 day, 37.5 hour week to cover 8am to 8pm and a weekend on a rota basis (circa 1 every 7 weeks).

We are open to discussing a full time 4 day working week and if you are looking for part time, school hours, afternoon / evenings, or weekends then we are open to discussing how we can accommodate.

Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, having grown from 100 to circ 750 employees over the past 5 years, we are developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

Staff rewards, benefits, and opportunities
Generous employer pension; up to 8% matched contribution

Income protection & life assurance

25 days holiday (plus bank holidays), holiday purchase scheme, Yay Days and your Birthday off

Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice

Unlimited access to our online Learning Management System

Long service benefits and monthly employee recognition

Enhanced maternity and paternity provisions

Flexible working environment

Health & Wellbeing initiatives and company funded social events

We also have monthly company meetings with star of the month awards which recognise and reward employees that have gone above and beyond, our very own football team Gigaclear FC, plus two company socials a year, and more.

Our values
Our approach is to work guided by our mission, vision, and values.

Find a way, Be committed, Do the right thing, Keep it simple.