Benefit Adviser - Surrey, United Kingdom - Runnymede Borough Council

Runnymede Borough Council

Verified Company

Surrey, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Benefit Adviser
£24,100-£27,991 Per annum

37 hours per week (Hybrid working)

About the role

Are you looking for a career with an ambitious and innovative Council? Are you passionate about delivering a first-class service experience to your customers? If you are, then Runnymede Borough Council would like to hear from you.

We are looking for a full-time Benefit Adviser to deliver information and guidance on Housing Benefits and Council Tax Support, and when necessary other council and Department for Work and Pensions services.

As part of our Housing Benefits and Council Tax Support Team based at the Civic Centre in the heart of Addlestone's regenerated town centre, we can offer flexible working two days from home.

Here you will become part of a team committed to driving improvement through innovative ideas using the latest technology and supporting residents to access council services.

About you
- experience of working in a customer services environment
- excellent customer care skills able to empathise and problem solve on behalf of customers
- have the ability to understand and relay information and be willing to 'go the extra mile' for our customers
- competency in the use of Microsoft Office (Word, Excel, Outlook and PowerPoint)

About Runnymede
Runnymede is an ambitious, passionate, and progressive council with a forward
- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.

Benefits

Hybrid working 3 days in the office, 2 days working from home
Flexible working 7am7pm (Core hours are 1012am & 2pm4pm) and Flexileave
28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas
Excellent Pension Scheme
Free Parking
Training and development opportunities
Payment of one professional membership per annum
Cycle to work + further related discounts
Season ticket loan
Health and Dental insurance plan after 3 years' service

How to apply
For an informal chat about this role please contact Ed Bowen, Housing Benefit Technical Manager on

Closing Date: 9th May 2023 at midnight

Interview Date(s): 25th May 2023

If you do not hear from us within two weeks from the closing date you have not been successful on this occasion.

Thank you for considering Runnymede Borough Council.