Broker Support Agent - Cardiff, United Kingdom - Yolk Recruitment

Yolk Recruitment
Yolk Recruitment
Verified Company
Cardiff, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Broker Support Agent


An exciting opportunity has come up with a leading insurance company who are looking for a Broker Support Agent to join their team.

As a Broker Support Agent you will be ensuring that you make regular contact with existing and potential new broker customers.

The role will involve a high volume of outbound calls to an established network of brokers, as well as offering support to brokers with any inbound queries.

You role as a Broker Support Agent will involve making regular contact with existing and potential broker customers whilst building rapport and maintaining relationships.


What You'll Be Doing:


  • Overseeing a group of established brokers and working closely with the Sales Manager
  • Support the growth of this group of brokers
  • Execute outbound priority calls
  • Address any inquiries regarding commissions or rewards.
  • Handle general queries concerning the company's interactions with brokers and policyholders.
  • Identify and pursue opportunities for acquiring new accounts across all regions.
  • Take accountability for managing outbound campaigns.
  • Offer support within the team as necessary, providing coverage when required.

What You'll Bring to the Team:

  • A results orientated mindset
  • Negotiation skills
  • Excellent knowledge of the General Insurance market
  • Experience in the intermediary market
  • Experience of managing relationships with brokers
  • Proven knowledge of Financial Conduct Authority (FCA) regulation
  • Knowledge and understanding of distributor business models, technology and commercial drivers

What You'll Get in Return:


  • Salary up to £26,000
  • Monday
  • Friday working hours
  • Hybrid model
  • 2 days in the office, 3 days from home
  • 25 Days Holiday + Bank Holidays and your birthday off.
  • Amazing training and development opportunities supported by encouraging team members and managers.
  • A range of discounts you can access via Perk Box, free pizza days
  • Access to Health and Wellbeing schemes
  • Team events throughout the year, including their own company festival.
  • Great location with free onsite parking, shops and restaurants nearby.
Please get in touch if you would like to know more about this opportunity.
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