Operational Excellence Expert - Manchester, United Kingdom - Lonza

Lonza

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

United Kingdom, Manchester
Operational Excellence Specialist

9-12 Month Fixed Term Contract

Location - Manchester, UK. (Hybrid Working)
Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of.

We are currently looking for a Operational Excellence Specialist for our Manchester Shared Service Centre.

The job holder is a result and data driven professional with deep expertise and extensive experience in Record-to-Report and has a strong continuous improvement background.

This position will focus on R2R processes in the area of closing, intercompany accounting, journal entries, accruals, account reconciliation and fixed assets across businesses and geographies.

He/she will lead and drive standardization in systems and processes to improve process efficiency and effectiveness, enhancing the internal and external customer experience.

Key Accountabilities:

Subject Matter Expert

Act as a key member for global and high impact strategic projects driven by the Global Process Owner organization
Challenge existing global processes, propose simplification and standardization opportunities based on in depth analysis leading to new global GPO projects
Drive the design of software solutions and assist PMs during development, testing, and implementation
Develop and provide right metrics to measure process quality and productivity for initiated key initiatives; provide meaningful feedback to key stakeholders
Perform global process change control (incl. review work instructions created by Ops) to maintain standardized processes

Operational Excellence and Continuous Improvement

Drive culture of continuous improvement through best practice sharing and visible handson leadership
Leverage existing tools to manage the continuous improvement process efficiently
Identify and support process reengineering and continuous improvement initiatives in processes in the respective Shared Service Centers
Provide trainings to endusers on global processes and policies
Act as tier 2 operational troubleshooting when issues can't be solved by SSC Staff

Key requirements:

Challenges the status quo and looks for opportunities to make improvements in his/her area of the business and beyond
Embraces new initiatives and drives successful implementation in his/her area
Understands how to effectively engage others in the change processes
Understands and explains the corporate strategy to his/her peers and/or team
Provides feedback to his/her managers on the content of the strategy and its implementation
Actively seeks out and shares different perspectives from a broad network and implements alternative approaches
Champions and role models the values of diversity and inclusion through everyday interactions in groups or 1:1s
Proactively seeks to understand internal/external customer and market needs
Develops insights that can be used to enhance customer satisfaction or other metrics
Appropriately prioritizes multiple demands and leads defined work to successful conclusion on time
Ensures delivery excellence for own goals and those of his/her team
Regularly solicits, assesses and addresses feedback
Ensures clear and direct 2way communication within the SSC and other organizations
Takes personal accountability for outcomes resulting from choices and behaviors of self and team

Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences.

In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

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