Trainee Logistics Controller - Uxbridge, United Kingdom - GerrardWhite
Description
Graduate Trainee Logistics Coordinator (HYBRID)
A fantastic opportunity for a motivated and organised Graduate or someone from a Customer Service Background to join a sociable, progressive, and fast-moving Credit Hire Company that provides temporary replacement vehicles to people who have been involvedin road traffic accidents.
Role Overview
As a Trainee Logistics Coordinator, you would join a collaborative and supportive team handling the management of a fleet of 500+ vehicles provided to motorists involved in accidents.
Responsibilities
- Communicate with the Customer Service Team to coordinate and organise for a suitable vehicle to provide to the customer
- Coordinate and organise the collection and movement of the damaged vehicles
- Communicate with a team of experienced Satellite Hub Controllers to be able to effectively direct the vehicle delivery drivers on the most efficient routes
- Log and record vehicle movement information on the internal database (Proclaim)
- Deal with damage requests, faults, servicing, and returns processes for any returning fleet vehicles allocated
- Carefully checking all documentation and vehicle condition reports returned to ensure processes have been followed correctly.
What will you bring?
- Excellent customer service skills
- A confident and calm approach
- Strong communication skills
- Highly organised
- Ability to work under pressure
- Adaptable, able to change priorities and plans effectively
- Able to work collaboratively in a team environment.
- Experience using IT systems
What's on offer?
- Structured training and development opportunities
- Health and wellbeing support
- 25 days holiday (incl. Bank Holidays) with the ability to buy and sell more days
- Sociable office and various social activities
- Monthly McDonalds Breakfast
- Rewards Scheme, 5% Pension Scheme, Life Assurance Plan, retail discounts, memberships, discounted restaurants, cinema tickets and much more
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