Senior Administrator - Stansted, United Kingdom - Spiritualist National Union

Description

Job Title:
Senior Administrator


Department/Location:
Office-based in Redwoods, Stansted Hall, Stansted, CM24 8UD


Reports to:
General Manager


Staff Responsibilities:
N/A


Hours of work: 35 hours, Monday to Friday


Salary:
£26,000 per annum


Summary of Position:

To provide administrative support to the General Manager & Head of Governance.


Primary Responsibilities

• Deal with enquiries and provide relevant information
• To provide adhoc administrative assistance to the Officers of the Union.
• To provide administrative assistance to the Complaints Committee
• To arrange travel and accommodation as directed by Committees, HOG and General Manager
• To attend AGM and provide assistance to HOG, GM and Auditors in relation to AGM and elections
• Ensure the safe keeping of all legal documentation of the organisation
• To cross reference CRM with website for required updates of information
• To use CRM systems to update and maintain records and filing systems.
• Schedule own workload to ensure standards are fully met and timeframes adhered to on a daily basis
• Liaise with Print Technician for publications and print requirements
• To deputise for the General Manager in their absence.
• To assist in the preparation and dispatch of members circulations
• To liaise with relevant committees and provide reports and assistance.
• Undertake any other duties as assigned by the General Manager

Personal Specification

Essential

• Educated to GCSE level
• At least five year's relevant work experience
• Previous experience of using CRM system
• Well organised
• Good team player
• Problem solving approach

- self-starter

• Persuasive
• Able to build relationships at all levels
• Proactive

Desirable

• Educated to A level, additional relevant qualification
• Experience within third sector
• Knowledge of GDPR
• Knowledge of Safeguarding and DBS

Competencies

• Strong organisational skills
• Problemsolving approach
• Good interpersonal skills
• Multitasker
• Clear, effective communicator, on the phone, in writing and in person
• Customer service focus

Salary:
£26,000.00 per year


Benefits:

• Company pension
• Onsite parking
• Sick pay

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Stansted, CM24 8UD: reliably commute or plan to relocate before starting work (required)

Experience:

- relevant work: 5 years (preferred)


Work Location:
One location

Application deadline: 31/03/2023