Band 2 Endoscopy Receptionist - London, United Kingdom - North Middlesex University Hospital NHS Trust

North Middlesex University Hospital NHS Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

It is a very exciting time to be joining the Endoscopy Team at North Middlesex university Hospital, the post holder will have day-to-day responsibility for providing a high-quality reception and clerical service to the Day Service Endoscopy Ward.

Ensuring that all patient attendances are accurately recorded on all appropriate hospital IT systems including our PAS called Medway.

The post holder will also be responsible for the timely and accurate checking in and out of patients, confirming attendances with patients.

They will also be responsible for answering the telephone along with liaising with the multi-disciplinary team, other departments and services to answer queries.

To ensure that all patient notes are available in a timely manner.

Duties include:

Reception cover acting as first point of contact to the unit
Recording of patient attendance onto the hospital administration system. Ensuring Patients details are accurate/up dated where required
Deal with Patient/Relatives enquiries.
To assist Clinical staff in nonclinical duties.
Liaise and provide information to a wide range of people, whilst adhering to the Data Protection Act.

Skills to include:

Computer literate excellent keyboard skills.
Excellent Communication skills.
Understanding of Patient Confidentiality/Data Protection Act.
Ability to work as part of a team, whilst demonstrating a flexible approach.
Ability to work under pressure.
Basic understanding of Medical Terminology.

North Middlesex University Hospital NHS Hospital Trust (NMUH) is one of London's busiest healthcare providers, providing hospital care and community services for the 350,000 people living in Enfield, Haringey and beyond.

Our specialist services include HIV, cardiology, blood disorders, diabetes, fertility, sickle cell and thalassemia.

In addition to a full range of cancer diagnosis and treatment services, the Helen Rollason Cancer Support Centre is based on-site and provides services to support cancer patients' wellbeing.

We also provide community services and have a dedicated 0-19 service for children and young people in Enfield so that they can get the best possible start in life.

This includes health visitors and school nurses who are delivering the national Healthy Child Programme, which provides a structured framework for the delivery of key interventions to support the health and wellbeing of children and families from 0 to 5 and school aged children from 5-19.

The 0-19 service aims to improve pathways and partnerships with services in the hospital and deliver excellent care for the children and families.

Duties include:

Reception cover acting as first point of contact to the unit
Recording of patient attendance onto the hospital administration system. Ensuring Patients details are accurate/up dated where required
Deal with Patient/Relatives enquiries.
To assist Clinical staff in nonclinical duties.
Liaise and provide information to a wide range of people, whilst adhering to the Data Protection Act.

Skills to include: