Customer Operations Supervisor -372 - Loughborough - Carbon IVS

    Carbon IVS
    Carbon IVS Loughborough

    3 days ago

    Description

    Customer Operations Supervisor


    Take the next step in your career now, scroll down to read the full role description and make your application.

    Carbon60 is looking to recruit a Customer Operations Supervisor to work for a leading Specialised Industrial Service Provider based in Leicestershire.

    Role


    Customer Operations Supervisor

    Pay Rate


    £30,000/annum, £14.42/hour

    Job Type


    3 Month Contract

    Location


    Leicestershire

    Hours


    8am - 4:30pm Monday - Friday, 40 hours/week (30 min break)

    No Overtime Available.

    About Us


    A leading Specialised Industrial Service Provider, making remarkable a reality every single day.

    We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world.

    We know our hard-working people are the backbone of our mission, providing our customers with specialist knowledge and hands‑on service.

    Why Us


    With over 170 sites across the UK and Ireland, a supportive working environment is never far away.

    And while we're proud to be part of the manufacturing industry, our opportunities extend far beyond warehouse‑based roles. You might be a fitter in Cork, a workshop engineer in Aberdeen, or a customer operations manager in Hull - wherever you are, your specialism is valued.

    Collectively, our teams bring incredible expertise, built through dedication and hard work. We're committed to building a strong community - it's the people you work with, the support you receive from your manager, and the technical specialism that sits at the heart of everything we do.

    The Role

    • Support customers by placing and managing stock and non‑stock orders
    • Expedite orders using the order system and liaise daily with suppliers
    • Ensure orders are placed within required timeframes for best price and lead time
    • Assist with booking in deliveries and allocating stock within the storeroom
    • Carry out manual handling of engineering components
    • Provide excellent service to on‑site engineers collecting parts
    • Source non‑stock items and update stock systems accordingly
    • Support on‑site team operations during management absence to maintain service levels

    Essential Skills / Experience / Qualifications

    • Confident with basic IT systems (email, data entry, stock/order systems)
    • Comfortable working in a fast‑paced, high‑pressure environment
    • Able to meet the physical demands of manual handling
    • Experience in stores, procurement, office, or engineering environments is beneficial
    • Supervisory or ERP/stock system experience is advantageous but not essential

    Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.


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