Ecommerce Platform Specialist - Weybridge, United Kingdom - Manning Global

Manning Global

Verified Company

Weybridge, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Providing direct IT support to the eCommerce managers and operation team

(response and handling of service requests and system troubleshooting).- Supporting various issues related to the system professionally and promptly.
Understanding the eCommerce platform and providing a proper guide to

the eCommerce managers and operation team.- Clearly understanding the client's requirements and liaising between the EU

subsidiaries and HQ to ensure requirements are fully captured.- Involvement in the meetings and workshops associated with internal clients.
Maintaining and forming new relationships with internal clients and HQ

development team.- Striving to utilising technical capabilities within the Platform to deliver better

customer outcomes.- Engaging and collaborating with stakeholders to extract high performance and

gain value for money.- Actively seeking opportunities to develop knowledge and experience, internally

and externally.- Produce report for internal use (weekly, monthly basis).