Parts Advisor - Portsmouth, United Kingdom - BMW Group Retail

BMW Group Retail

Verified Company

Portsmouth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Snows Portsmouth is looking for a Parts Advisor.

Your role

The Parts Advisors role is to satisfy all customer requirements regarding parts and increase all aspects of the parts department's business through structured direct selling.

Your day will include:

Ensuring a prompt and courteous manner when dealing with customer enquiries, selling the benefits of our products and services, adhering to all trading terms, discounts, and procedures for handling payment for parts.
Ensure accurate ordering, checking and location of all parts, reporting stock discrepancies and damage to the Parts Manager.
Ensure the safe return of old exchange units and warranty items to the Parts Department, clean and drained of fluids. Make ready for credit return including all necessary paperwork.
Ensure that all chargeable cases are handled correctly to avoid damage and are returned in a timely manner.
Pack and load parts correctly to avoid damage or loss, for dispatch to customers via van delivery or postal/carrier services.
Maintain a good working relationship with all internal and external customers updating prospect records as necessary.

Monday to Friday Week - 08:00 - 18:00. Week - 07:00 - 17:00 (with 1 hour for lunch) and Saturday 08:00 - 13:00 (1 in 2 rota)

Your profile

Able to plan, organise self and meet agreed work deadlines.
Able to assimilate information quickly and provide considered responses.
Attention to detail and maintains good, accurate quality of work.
Technical Qualification or proven experience of working with vehicle parts.
Abe to communicate effectively with team, manage external relationships and customer relationships.
PC and web literate.

Rewards

Highly competitive salary and bonus scheme.
Full training and support to help you immerse yourself in the role and Snows values.
30 days holiday, inc. Bank Holidays, plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary.
Birthday day off
Discounted MOTs, Service and Parts.
Recommend a Friend Bonus/ Introducing a Customer Bonus.
Life Assurance Benefit.
Snows Contributory Pension Scheme.

BEN

Employee Assistance Programme.
Excellent development opportunities to learn and grow with Snows.
Role dependant toolbox insurance

Similar searches:
BMW, Permanent, Full-time, MINI, Competitive, Technical

Retailer
Snows Portsmouth

Location
Portsmouth

Salary
£23,500

Ref

SBP

Starts
23 Feb 2023

Closes
23 Mar 2023

Brand
BMW, MINI

Contract Type
Permanent

Hours
Full-time

Business Area
Technical