Graduate Research Programme - London, United Kingdom - Finders International

Description

About Finders International

Finders International is a firm of professional probate genealogists, often known as 'Heir Hunters', who trace missing and unknown beneficiaries to unclaimed estates, property and assets worldwide.

We provide a comprehensive range of services to support solicitors, local authorities, executors, banks and trustees. We are committed to providing a no-nonsense, fast, friendly service whilst ensuring that the highest professional standards are maintained.

During the Graduate Research Programme, you will support the research team within your allocated department, as directed by your Line Manager or Senior Management, in a timely and professional manner.

This is a fantastic opportunity for the right person with a high level of drive and enthusiasm, who is willing to learn.

Main duties and responsibilities

• To research records, both inhouse and externally as referred to you by Case Managers
• To provide effective and efficient administrative service, including scanning, photocopying and filing, to Case Managers and the rest of the team
• To assist Case Managers with written correspondence and report preparation
• To help with ordering and distributing certificates
• To process family tree requests
• To assist Case Managers with creating distribution schedules
• To undertake training and development as specified by the Line Manager
• Ensure that your workstation is kept clean and tidy
• Any other additional duties appropriate to the post as requested

Skills, Knowledge, Education & Experience

Essential

• Educated to a degree level or equivalent
• Good working knowledge of Microsoft Word and Excel
• Excellent research skills
• Attention to detail
• Methodical approach
• Excellent communication and interpersonal skills
• Ability to work on own initiative and organise own workload
• Problem solving skills and the ability to respond to sudden unexpected demands
• Ability to cope under pressure
• Reliable, Flexible and adaptable
• Contribute to the effectiveness of the team
• Autonomous working

Desirable

• Experience working in an office environment
• Confidence in handling phone calls from members of the public and ability to communicate with them in a courteous manner
• Experience of handling and resolving customer queries and complaints
• Interest in genealogical research
• Research based degree
• Receipt of satisfactory references
• A satisfactory DBS check
• Proof that you are legally entitled to work in the UK

Disclaimer

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable.

However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop.

Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.


Job Type:
Temp to perm

Contract length: 6 months


Salary:
£19,094.40-£19,760.00 per year


Benefits:

• Additional leave
• Casual dress
• Company events
• Work from home

Schedule:

• Monday to Friday

Work Location:
Hybrid remote in London, N1 7RE


Reference ID:
Graduate Research Programme